Join our dynamic Engineering team as a Certification Support Services Specialist, where you'll play a key role in supporting product safety and compliance. In this position, you'll manage essential non-certification engineering projects—such as corrections, transfers, and file reinstatements—ensuring they are completed accurately and on time. You'll also be the go-to expert for administrative support in FLEX and client reporting, helping drive the success of certification-related initiatives. This is a great opportunity for someone who thrives in a detail-oriented environment, enjoys working cross-functionally, and is passionate about contributing to product safety and quality. What You’ll Do + Lead Project Execution: Manage the lifecycle of non-certification engineering projects, from scope analysis to completion. + Support Certification Efforts: Assist engineers with certification-related tasks by handling administrative processes and preparing client reports. + Be the Client Liaison: Communicate effectively with internal teams and clients to clarify project scope, resolve issues, and exceed expectations. + Own the Process: Serve as the Project Handler of record, ensuring all documentation and systems are up to date. + Drive Continuous Improvement: Apply process improvement techniques to enhance efficiency and service quality. + Maintain Key Relationships: Manage special handling requirements and maintain strong client connections. + Stay Tech-Savvy: Use tools like FLEX, ECM, Workbench, and MS Office to manage projects and documentation. What You Bring + High School Diploma or equivalent, plus at least one year of relevant experience. + Basic understanding of UL services, policies, and procedures. + Strong organizational and communication skills. + Proficiency in MS Office (Word, Excel, Outlook). + Advanced English skills (reading, writing, and speaking). + Willingness to learn new systems and tools. #LI-PH1 #Hybrid UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that: Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.