Welcome page Returning Candidate? Log back in! Support Services Case Manager Job Locations US-OH-Dayton Job ID 2025-14203 Category Social Services Type Regular Full-Time Overview

REPORTS TO:         Manger of Support Services

SUPERVISES:          N/A

STATUS:                   Non-Exempt

SCHEDULE:             Full Time

FUNCTION: This person will meet with individuals/families who are seeking financial support given by The Salvation Army in Dayton. Through an assessment process, they will evaluate the need to determine The Salvation Army response. They will provide excellent service to all who participate in functions held at the Kroc Center. In conjunction, they will keep as a priority, the promoting of the Christian faith and values in keeping with the Mission of The Salvation Army. 

Responsibilities

DUTIES:

 

Case Management includes:

 

Assessing client eligibility and providing assistance as warranted Developing plans to improve a client’s well-being Helping clients adjust to changes in their lives such as the loss of a job or loved one Helping clients work with government agencies from which they are applying for benefits Responding to crisis situations Maintaining complete and accurate client records and documentation

 

The general duties for Networking include:

Becoming familiar with services in the community Networking with other service agencies as neededServe as Salvation Army Liaison to other community based social services within Montgomery County  Christmas Assistance:Assisting with Christmas registrationAssisting with data entryClearing out duplications of address and household membersHandling client phone calls and requests regarding distributionParticipating in distribution

Life Skills:

Coordinating life skills programs throughout the Kroc CenterSecuring volunteers and/or other agencies to teach various life skills at the Kroc CenterWorking with events, marketing and front desk mangers to communicate the details of these programsKeeping attendance at these programs and reporting them monthly to Manger of Support Services

Kroc Social Work Liaison:

Assisting Kroc employees when issues involving apparent social work needs arise among Kroc program participantsCoordinating Support Groups with a focus on spiritual componentThis includes mandated reporting of suspected abuse of children or vulnerable adultsAdditionally, the Social Work Liaison takes social work concerns off the plate of employees who find themselves involved in situations in which they are not trained to deal with

Gift of Power program:

Participating in Gift of Power program (Jan-Apr).Answering phones, making appointments, assessing clients’ eligibility, making pledgesAssisting Manager of Support Services to maintain accurate recordsParticipating in meetings with AES when asked by Manger of Support Services or Kroc Center Administrators

Any other duties deemed necessary by the Kroc Center Administrators

Qualifications

MINIMUM QUALIFICATIONS:

Preferred candidate must have an Associate’s degree, Bachelor of Science in Social Work or related field, or case management experience.Ideal candidate would be fluent / proficient / conversant in SpanishStrong creative and communication skills Case management experienceAdministrative skillsExperience in networking with othersAble to multi-task and meet hard deadlinesAble to work in a team environment

 

The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.

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