We are hiring Support Service Workers to support UPMC – Western Behavioral Health of the Alleghenies.

The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.

Responsibilities:

Compliance

Follow Values of Everyday Lives’ Policy. Submit HR documentation on time. Wear Identification badge. Comply with Agency requirements.

Support and Relations

Enhance individual’s growth and development. Follow Individual Support Plan (ISP) and Agency policies. Prioritize customer service. Communicate courteously with Managing Employer. Report and document complaints. Maintain customer relationships. Strive for quality and satisfaction.

Safety and Documentation

Report safety issues and injuries. Follow infection control and safety standards. Complete infection control surveys. Document care and observations. Notify changes in individual’s condition. Complete and submit records on time.

Participation and Confidentiality

Join Agency committees as needed. Support Agency mission and philosophy. Attend required training. Protect confidentiality of individuals, Managing Employer, and Agency.