Job Description:

Responsibilities:

Policy & Process

Apply commercial, pricing and distribution policies & processes (ex: sales funnel, demand management)Maintaining all company certificates

Forecast

Develop and submit to Head of Sales S&S SEAP accurate forecast for the assigned accounts

Responsible for the accuracy and currency of data in CRM tools (Siebel...)

Offers & Sales

Responsible for S&S Sales campaigns for assigned accounts as per her/his mandate, including achievement of financial objectives (Gross margins, Down payments and Cash collection)

Support the preparation of winning offers with accurate sales inputs — capture plan, sales strategy, win price, drivers to customer satisfaction. -based on market knowledge

Negotiate and conclude contracts within the delegated mandate

Escalate for approval by the relevant management (MD CC and/or Regional S&S Sales) deviations to the policies beyond the delegated mandate

Responsible for cash collection

Customer Relation

Lead and/or participate to the Front Office team (Clear & Efficient Front Office) for the assigned accounts

Customer Satisfaction

Responsible for the identification and measurement of all S&S Sales drivers of Customer Satisfaction) for the assigned accounts

Business Development

Support Implementation of All or Regional Business Development initiatives. Provide return of experiences

BDSI, Business Ethics & Compliance

Apply Airbus Helicopters policy

Contribute to BDSI Files preparation

Offsets & Industrial Participations

Identify local Offsets or Industrial Participation demands or needs

Propose orientations / guidelines for industrial participation and specific Offset solutions

Team Management

Where applicable and in collaboration with the relevant HR representative,

Lead and motivate the local S&S Sales Force

Plan, review and manage local staffing, resources deployment and utilization

Conduct goals setting, performance evaluation, compensation and incentives reviews

Identify, assess, manage and develop the required Regional competencies and skillsets; define development, succession and retention plans

Demonstrate, encourage and develop Airbus Leadership Model behaviors and ways of working within teams

Promote and live by the Airbus Values

Academic/Educational Requirements

Bachelor degree in Business Administration, Management, Engineering or related field.

Required Skills/Experience

Experience in aviation business or relevant

Capability to adapt and handle strong cultural differences

Customer oriented, business driven, entrepreneurial mindset with technical background

Good team player and able to work under pressure

Dynamics, self-motivated and outgoing personality, willing to travel

Good command of Thai and English communication skills

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters (Thailand) Ltd.

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Customer Account and Service Management <JF-CS-CA>

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