Bogot\u00E1, Distrito Capital de Bogot\u00E1, Colombia
18 hours ago
Support Sales Specialist AFR

Title: Specialist SLS AFR

Location: GSC BOG

Support with quotes creation and submission for AFR product and validation of performance reports based on the status of the quotes and related to the operation.

Key Responsibilities:

Receive quote requestReview that all information provided by customer is clear and complete to start the process, otherwise contact via email in order to get clarification of the case.Follow up the quote status until get a customer decision. Target to provide quote to customer within next 2 hours of initial request.Receive new rate request on email and review the request then enter the correspondent information to the system upon receipt.Generate a Weekly Performance report for AFR based on KPI analysis and Hit Rate defined. This report also covers business performance.Generate a Monthly Status and Performance report for AFR based on quotes status, project highlights and priorities along with Monthly Hit Rate analysis.Find improvements and efficiencies and discuss open topics and issues.

 

Skills / Requirements:

Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.At least 1 years in Logistcs processGood level of MS Excel and other MS Office tools.Good communication in English (verbal and written).Customer service and communication skills.Teamwork and autonomy
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