Who We Are Looking For
We're hiring a Marketplace Supply Chain (MSC) Process Analyst II to join our team! This role is on the Nike Direct Seasonal Readiness team within North America Supply Chain (NASC) supporting both the Digital and Stores business. As a MSC Process Analyst II, you will support run-the-business process execution and play a key responsibility in identifying, analyzing, and improving seasonal readiness business processes across teams. You will work closely with cross-functional teams to understand business needs, map out current state processes, and design future state processes that are efficient, effective, and scalable. You will support the execution of existing processes to deliver Nike Direct priority assortments into the marketplace on-time to meet critical brand moments while bringing a continuous improvement mentality for your team and MSC. Efficiencies and standard methodologies will be the guiding “North Star” principles of what you do, while using business insights to elevate performance. Your analytical skills, attention to detail, and ability to communicate complex ideas in a simple manner will be essential in driving business process improvements that support Nike's strategic objectives.
What You Will Work On
Ensure consistent execution against Nike Direct MSC code calendar processesLeverage existing reporting suite to track, identify and escalate potential risks in delivering priority assortments for upcoming seasonsDevelop clear storytelling around how seasonal readiness metrics are evolving as levers are being pulledConduct business process analysis to identify areas for improvement, leveraging tools and methodologies such as process mapping, value stream mapping, and root cause analysisCollaborate with stakeholders in MSC, Planning, Allocations, and Merchandising to understand business needs and requirements, and to gather input on process improvementsDevelop and implement process improvements, including designing and testing new processes, and implementing changes to existing processesDevelop and maintain process documentation, including process maps, procedures, and training materialsFacilitate workshops and training sessions to educate stakeholders on new processes and proceduresIdentify and mitigate risks associated with process changes, and develop contingency plans to ensure business continuityMonitor and evaluate the effectiveness of process improvements, and make adjustments as neededCollaborate with MSC business analysts and other stakeholders to develop and implement reporting solutions that support process improvementsDevelop and maintain relationships with stakeholders across the organization, including business leaders, operations teams, and analytics partnersWho You Will Work With
You will work in a cross-functional environment that spans across Nike’s matrix of North America Supply Chain, Planning, and Merch. Teams include but are not limited to Nike Direct Commercial Partners (Digital, NVS, NSO), MSC Integrated Fulfillment Planning, North America Logistics, DSM, Brand, and Merchandising.
Qualifications
Required
Bachelor's degree in Business Administration, Operations Management, or related field. Will accept any suitable combination of education, experience and training3-5 years of experience in process analysis, operations management, or a related fieldStrong analytical and problem-solving skills, with the ability to analyze complex data sets and identify areas for improvementExcellent communication and interpersonal skills, with the ability to collaborate with stakeholders at varying levels of leadership across the organizationStrong business acumen, with the ability to understand Nike's business strategy and identify opportunities for process improvements that support strategic objectivesExperience with process mapping and analysis tools, such as Visio, Lucidchart, or ARISExperience with data analysis and reporting tools, such as Excel, Tableau, or Power BIAbility to work in a fast-paced environment, with multiple priorities and deadlinesStrong attention to detail and accuracy with the ability to identify and mitigate risks associated with process changesBe Empowered to Grow within Nike and Create the Future.Preferred
Experience with Lean, Six Sigma, or other process improvement methodologiesExperience with planning, merchandising, and/or retail processesCertification in process analysis or operations management, such as CPIM or CSCPKnowledge of Nike's business operations and processesExperience working in a global organization, with multiple regions and stakeholdersWe offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.