Overview This role is responsible for establish and lead a new team, playing a key role in providing and interface between SC customers and internally to support to Make & Move operations, supporting the UK SC Operations in daily business, as well as supporting on tasks linked to cost control, logistic and operation systems support, operational incident management & regulatory. In addition, the lead will play a key role within the wider team to bring together simplification of processes, looking for continuous improvements and ways to improve the GBS deliverables for UK markets. Responsibilities The main accountabilities of the role are to Lead of the Supply Chain UK and NWE Make and Move support Service team: Provide and interface between BU customers and internal for Support services Managing the day-to-day activities of the team to ensure satisfactory service level Develop winning relationships with key stakeholders within the Cluster SC function and relevant German BU teams, embedding GBS services within the organization Accountable for YOY functional performance improvement Act as a point of contact and trusted business partner for Supply Chain team, participating in standard operational review calls with key stakeholders and Business Leaders Problem solving and performance improvement Support the HUB Lead with all initiatives to improve GBS service offerings Leading and coaching team members in their technical capabilities development. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members, set clear team goals Conducting training of team members to maximize their potential, provide coaching Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team Qualifications Fluency in English (written and spoken C1) Bachelors in Business / Accounting /Economics / Statistics / Mathematics / Engineering 3 years experience demonstrated via managing and coaching a team SC Operational business management knowledge beneficial Ability to handle pressure and active problem solving skills Exceptional written and oral communication, adapting approach by situation and audience Demonstrated experience with MS Excel & Analytics tools