Overview Location Overview Working with inspiring and experienced colleagues, you'll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference Role Overview This role is responsible for process coordination the Cluster Supply Chain team with customer service project, order management and order fulfilment and execution support. Key duties include field supply chain to ensure the team achieves operational objectives and delivers a high quality and cost effective service. Represence leadership on operational meetings, active support for all team members and new joiners in Customer Service, collaboration with customers & hubs & departments in SC, solving issues and implementing business actions. Responsibilities Implementation of sales plans for individual customers/channels, ensuring appropriate service level and timely deliveries Coordination of assortment changes for key customers (listing, delisting of codes) Supervision of updating static product data process in customers’ and PepsiCo systems, ensuring appropriate communication with customer logistics functions Regular analysis and identification of potential threats (collecting data on stocks, forecast, line capacity , promotions, etc.) and limitations for all sales channels in the long and short term and ensuring regular communication about threats to all PepsiCo functions Regular analysis of key KPIs (SL, OTIF), the main causes of losses identification and recovery plans development to eliminate the causes of lower results Managing proper orders prioritization Optimization of of key customers’ sourcing (cyclical analyzes and recommendations for sourcing optimization) Processing of central customers orders in SAP Contributes to the Company's P&L by planning shipments and aiming at optimizing the process Qualifications University degree Fluent proficiency in English Minimum 2 years of experience within SC (Supply Planning experience is preferrable) Very good understanding of the interdependencies between individual links in the supply chain Very good understanding of marketing and commercial campaigns mechanisms in individual sales channels Highly developed analytical skills Ability to analyze data from various sources Highly developed interpersonal and communication skills. Very good knowledge of MS Office applications (Excel)