About the business:

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below.

https://risk.lexisnexis.com

About our team:

We work closely with our providers, government agencies, to provide world-class customer service and reduce processing times for our customers.

About the role: 

Applicant responsibilities will include supporting the conversion team by downloading devices, device testing, ensuring timely delivery, coordinating with customers and vendors, basic troubleshooting, ensuring compliance with regulatory requirements, asset management and updating documents. 

Responsibilities:

Assist with Point-of-Sale conversion projects, including coordination with customers, customer training and downloading of Point-of-Sale equipmentAssist with the point-of-sale testing of new applications and application updatesAssist with inventory and asset managementAbility to navigate multiple web-based platforms and update spreadsheetsAssist with level 2 support and customer troubleshootingAbility to work with internal departmentsAbility to work a hybrid schedule and be flexible with that scheduleAbility to embrace new challenges, pivot when necessary, and prioritize tasksEffectively sets priorities to meet workload deadlines, commitments, and all applicable established departmental goalsPossess excellent verbal, written, and the ability to communicate clearly with both internal and external customers

Qualifications:

Microsoft ExcelMicrosoft PowerPointMicrosoft OfficeMicrosoft WordAbility to learn quickly and effectivelyExcellent communication skills (Verbal and Written)Organizational skillsProblem solving

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsIn addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Learn more about the LexisNexis Risk team and how we work

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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