Description Amazon is looking for an experienced Business Analyst to join our Supply Chain Operations team in Brazil, specifically supporting the Recommerce and Reverse Logistics process. This role represents a critical position within our Brazil Operations organization, helping to optimize our network performance with connection to the business and all FCs. Key Responsibilities: - Lead the weekly planning process in conjunction with commercial teams, including demand planning, capacity management, and performance tracking; - Develop and maintain comprehensive KPI frameworks to monitor operational efficiency, cost metrics, and capacity utilization of business partners; - Design and implement automated reporting solutions for Weekly Business Reviews (WBR) and monthly meetings; - Create and maintain interactive dashboards using tools like Quicksight/Tableau to provide real-time visibility into performance; - Perform complex data analysis using SQL to extract insights and identify optimization opportunities; - Partner with business stakeholders to identify bottlenecks and develop action plans to improve planning accuracy and operational efficiency; - Lead deep-dive analyses to identify trends and root causes for performance deviations; - Provide data-driven recommendations to optimize the broader Amazon Fulfillment ecosystem. Success in this role requires: - Strong analytical and problem-solving skills with attention to detail; - Excellent project management and organizational abilities; - Effective communication skills to present complex data to various stakeholders; - Ability to work independently in a fast-paced environment; - Experience with supply chain metrics and KPI development; - Proven track record of implementing process improvements. This position offers an exciting opportunity to impact Amazon's rapidly growing External Fulfillment network in Brazil while working with cutting-edge supply chain solutions. Basic Qualifications - Bachelor's degree; - Experience working as business analyst/data analyst/statistical analyst role and conducting analysis and data mining using Excel; - Experience extracting and processing data using SQL; - Experience creating Macros to solve business needs; - Experience conducting statistical analysis using Python. Preferred Qualifications - Understanding of data warehousing and data modeling; - Excellent communication (verbal, written, and data presentation) and interpersonal skills to effectively communicate with both business and technical teams; - Ability to deal with ambiguity and competing objectives in a fast paced environment; - Software development experience / Coding knowledge; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.