Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance

Job Description

Discover Impactful Work:

To carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBusiness initiatives. Supply Center Specialists work closely with the Thermo Fisher Sales Team to optimize the inventory and customer experience of these onsite stocking programs to ensure continued growth of Supply Centers!

 

A Day in the Life:

Working at one of Thermo Fishers’ largest volume and highest service level customer locations, the SCS is responsible for ongoing inventory, mix optimization, and customer experience to ensure Supply Center annual growth goals are met, including:

Maintaining inventory and storage units (e.g. receiving deliveries, unpacking stock, restocking, rotating inventory "first-in-first-out, cleaning unit, performing physical inventory and maintaining visual ID and branding standards)

Ordering inventory (e.g. use SCMS or manual systems for collecting daily sign-out sheets or forms, compiling a list of depleted inventory, placing restocking orders and adding new products as needed)

Ensure the accurate product mix within the Supply Center to match the needs of the customers

Maintain merchandising standards, branding standards, and accurate inventory quantity and product mix and maintain equipment condition

Proactively seek feedback and look for opportunities to improve our business relationships both internally and externally

Respond to customer inquiries, maintain customer lists, reports, and records

Provide real-time customer and competitive intelligence to support teams and colleagues on a regular basis

Support eBusiness initiatives by sharing account specific knowledge and improving key account relationships

Implement and assist with product shows, seminars, on-site promotions, and other on-site promotional events tied to Supply Center

Complete all required training

Will perform other related duties as the need arises and/or assigned including training backfill SCSs and new hires

Keys to Success:

Education

Bachelor’s degree in Biology or related field preferred.

 

Experience/Requirements

2+ years of proven experience in customer service, sales, research & development or other related field (equivalent combinations of education and relevant work experience may be considered).

Is customer-centric and keenly aware of markets, trends and competitors.

Anticipates needs and problems while crafting solutions.

Demonstrates a sense of urgency, contagious optimism and a “can do” demeanor.

Is innovative and never satisfied with the status quo.

Greets challenge and change as opportunity.

Has courage and confidence to try new things and learn from mistakes.

Encourages, motivates and collaborates with others.

Builds effective partnerships with customers and colleagues.

Working Conditions

Works hours must be performed during normal business hours to match delivery times and customer hours.

Daily car travel to and from account locations is required.

Is required to lift up to 50 lbs.

May be required to stand for long periods of time while performing work duties.

Must work safely with chemicals and hazardous materials.

This position does not offer relocation benefits. 

Benefits:

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Compensation and Benefits

The hourly pay range estimated for this position based in California is $19.64–$29.46.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards