The Supplier Relationship Manager (SRM) is a strategic role responsible for cultivating and managing high-value relationships with suppliers providing key Finance & Accounting (F&A) services to the Saint-Gobain Shared Services Center in North America. This role is pivotal in aligning supplier capabilities with organizational goals, managing supplier performance, and maximizing value through innovation, efficiency, and risk mitigation. The SRM will maintain a highly collaborative relationship with assigned F&A suppliers and internal stakeholders to ensure all aspects of the sourcing agreement are fully deployed and well-managed while delivering outstanding service to the business. + Act as the primary point of contact between the organization and assigned suppliers to ensure supplier performance meets business requirements. Build and maintain strong, long-term relationships with assigned key strategic suppliers. + Implement and oversee governance functions for the F&A service providers, as per contractual commitments and to ensure high quality of service delivery. + Deploy, communicate and facilitate effective management of the operational aspects of assigned sourcing agreements. + Conduct periodic customer satisfaction surveys. Analyze and present the findings to stakeholders to increase the effectiveness of the services provided. + Develop and manage a balanced scorecard to gauge supplier service performance, relationship quality and business alignment on an ongoing basis. Collaborate with supplier to automate these performance dashboards for self-service and regular engagement. + Conduct regular performance reviews and audits to ensure compliance with contractual obligations and key service performance metrics (CSLs, KPIs, etc). + Collaborate with Purchasing on the bidding and contracting processes for new contracts and renewals for relevant F&A services. + Oversee management of change orders, coordinate implementation of such change orders with key stakeholders. + Serve as the primary point of contact for managing risk and compliance as part of contractual governance and service delivery requirements. + Act as the central point of contact for all user access provision requirements, company asset management, and the like for suppliers. + Bachelor's degree in Business, Purchasing, Finance, or related field (Master’s/MBA preferred). + 5–7 years in procurement, supplier management, or shared services. + Proven success managing strategic supplier relationships and driving performance improvements. + Strong experience in complex contract management for strategic services, and cross-functional project leadership skills. + Excellent communication and interpersonal abilities to influence stakeholders and suppliers. + Advanced analytical skills with a structured approach to problem-solving and decision-making. + Experience with ERP systems (SAP, QAD), procurement tools, and data analytics. + Demonstrated expertise in internal controls, compliance, and financial analysis. + Track record of applying structured continuous improvement methodologies. + Skilled in leading global, remote, and outsourced teams with virtual leadership capabilities. + Strategic thinker who stays current on trends and translates vision into actionable plans. At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home (http://bit.ly/purpose-sgna) . Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs. + Health and Well-being – Supporting your wellbeing, to thrive in life and work. + Medical, Prescription Drug, Vision, and Dental Insurance + Healthcare Saving Account and Flexible Spending Account options + LiveWell Wellness Program + Employee Assistance Program (EAP) + Paid Time Off and Paid Parental Leave + Retirement and Protection - Helping to make the future life you want a reality. + 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan + Company-provided Life Insurance, AD&D, Short-Term Disability + Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and + Accident Insurance + Additional Benefits – Helping shape the experience and impact you want + Commuter Benefits + Group Legal + Identity Theft Protection + Auto and Home Insurance + Pet Insurance and Discounts + Back-up Child and Elder Care + PerkSpot Employee Discount Program + Volunteer Day