Summary Supervisory Medical Laboratory Technicians perform a full range of supervisory duties for the laboratory including assigning work; completing performance evaluations; recommending appointment, awards, advancement and disciplinary actions; and identifying continuing education and training needs. Responsibilities Duties and responsibilities include, but are not limited to: Assigns staff to achieve optimum patient care and timely delivery of specimens. Ensures the work assignments of employees in the team are carried out. Assigns functions to team members in order to meet routine and unusual deadlines and priorities. Functions as a primary training coordinator for students and new employees who require education and instruction in phlebotomy techniques, safety procedures, specimen handling, and urine drug screen collection. Performs competency assessments of assigned personnel and provides documentation of training activities to meet agency accrediting requirements for The Joint Commission, Food and Drug Administration, American Association of Blood Banks and Occupational Safety and Health Administration. Utilizes outpatient laboratory workflow system to determine patient waiting times and adjusts staffing as needed to meet or exceed goals for patient waiting times. Ensures required training such as cardiac resuscitation and Fit Testing is up to date on the employees in their area. Collects and collates data for the Quality Assurance Meeting. Prepares schedules and monitors attendance of employees. Coordinates leave requests to ensure maximum coverage. Assures formal orientation and training programs are developed and carried out as required. Provide ongoing assessment and development of staff to promote maximum levels of professional achievement and advancement. Participates in the interviewing and selection of personnel as required. Provides opportunities for staff development through in-service programs, patient teaching and staff projects in collaboration with Quality Manager. Will serve as Records Liaison Officer for the phlebotomy section. Maintains current knowledge and answers questions of other employees about procedures, policies and directives. Writes/revises Standard Operating Procedures. Work Schedule (May be discussed during the interview process) Typically, Monday to Friday, 07:00am-03:30pm, OR 07:30am-04:00pm, OR 08:00am-04:30pm (Work may be required outside of posted hours depending on workload and staffing) Travel: You may be expected to travel for this position Jacksonville site(s) will be required to travel to Jacksonville off-site(s) clinics Lake City and Gainesville Medical Center site(s) will be required to travel to off site-clinics with possible weekends and holidays Functional Statement #: 55607F, Supervisory Medical Laboratory Technician - Phlebotomy Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a trial period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: MLT candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education: Candidates must meet the applicable educational requirements for certification. Certification: Candidates must currently possess one of the appropriate certifications as an MLT granted by the following organizations. American Society of Clinical Pathology (ASCP) ASCP, Board of Certification, OR ASCP, Board of Registry American Medical Technologists, OR American Association of Bioanalysts Foreign Education: Graduates of foreign MLT programs are considered to meet the basic education requirements if they have a current certification as described above. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to meeting the basic requirements stated above, the following qualifications criteria must be met in determining the appropriate grade assignment of candidates. Supervisory Medical Laboratory Technician, GS-08 Experience: In addition to meeting the basic requirements, one year of progressively complex experience equivalent to the GS-07 grade level. (Examples of experience include: Performing difficult specialized tasks including, but not limited to, advanced blood banking (antibody titers, elutions), advanced microbiology (Mycobacterium (Acid Fast Bacillus) Identification and Sensitivities, Mycology Identification, Virology, Anaerobic Culture, Polymerase Chain Reaction testing), molecular testing, high complexity testing, recording workload statistics, quality management projects and obtaining data for validation studies.) In addition to the experience above, the candidate must demonstrate all of the following KSAs: Skill in interpersonal relations and conflict resolution to effectively communicate with employees and customers. Ability to develop training plans and coordinate staff development. Ability to perform the full range of supervisory duties, which include responsibility for assignment of work, performance evaluations, selection of staff, recommendation of awards, advancements and disciplinary actions. Ability to develop procedures for new tests and modify existing procedures and methods to resolve problems relative to complex and difficult situations. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Preferred Experience: Phlebotomy and specimen processing in a hospital or clinic setting, and supervisor experience or similar. The full performance level of this vacancy is GS-08. Physical Requirements: Moderate lifting, 15-44 pounds, ability to distinguish basic colors, moderate carrying, 15-44 pounds, hearing (aid permitted), standing (6 hours), good distance vision in one eye. I understand and can perform the essential job functions, physical demands, and competencies of this job. Ability to drive/operate government vehicle. Education Foreign Education: Graduates of foreign MLT programs are considered to meet the basic education requirements if they have a current certification as described above. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.