Summary GS-8 Supervisory Dental Assistant Responsible for the supervision, administrative management, and direction of dental assistants. May be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service. Has full supervisory responsibility over a section or equivalent work unit which would require three or more dental assistants. Responsibilities The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Duties include, but are not limited to: Responsible for the supervision, administrative management, and direction of dental assistants. May be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service or equivalent unit at an independent outpatient clinic. Has full supervisory responsibility over a section or equivalent work unit which would require three or more dental assistants. Assists the Dental Service Chief in clinic operations related to policy and performance standards development, equipment requests and workload analysis. Will analyze clinically appropriate data to effectively optimize quality, performance, and productivity within the section. Coordinates clinical workflow and makes work assignments, hears and resolves employee complaints and workplace issues, and maintains efficient flow of patient care. Develops and provides training to staff dental assistants, students and/or trainees. Performs supervisory functions such as assessing competency, providing performance appraisals and managing training. Approves periods of leave. Recommends special advancements and promotions, disciplinary actions, etc. Individuals may perform ancillary assignments, including program management. Establishes and maintains effective and cooperative work relationships within the dental service and the facility. Tasks are completed and good working relationships among team members and with management are maintained. Team priorities and goals, needs, and achievements are coordinated with management. Serves in dental assistant positions independently performing more complex work in assigned specialties and supervises, leads, and assists other dental assistants. Must maintain current Dental Assisting National Board (DANB) certification. Assists the dentist in many aspects of direct patient care and performs other clinical and clerical functions independent of direct supervision. Receives and prepares patients for dental treatment and assists the dentist at chairside, bedside or in the operating room. Work Schedule: Full-time; Monday-Friday, 7:30am-4:00pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications All requirements must be met by the close date of this announcement, 09/30/2025. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR, Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation CODA. OR, Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Certification: Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Provisions for Certification of Radiologic Competence: Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR, Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR, Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is required for all positions above the full performance level (GS-6). English Language Proficiency: Dental assistants must be proficient in spoken and written English. Grade Determinations: GS-8 Supervisory Dental Assistant Experience: At least 1 year of experience at the next lower grade level, GS-7, that demonstrates the core competencies described at that level. These include: Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants; Skill in coordinating clinical work flow and assignments; Ability to assist in dental program development, outcome management, and strategic planning; Skill in acting as liaison between staff dental assistants and the supervisor; Ability to provide professional oversight and consultation for staff dental assistants. AND Certification: Certification by the Dental Assisting National Board (DANB) AND Demonstrated Knowledge, Skills, and Abilities (KSAs): The candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*) a. Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants. b. Skill in coordinating clinical work flow and assignments. c. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis. d. Ability to establish and maintain effective and cooperative work relationships. e. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section. f. *Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training. Preferred Experience: Supervisory experience; Experience working with dental insurance Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-8. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.