Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Demonstrates knowledge of the business environment and business requirements Collaborates with internal/external business partners using a consultative approach to identify business goals and performance gaps (e.g., leadership, Human Capital, external customers, Vital Signs) Manages the assessment of performance gaps to drive identification of the business need Identifies the root cause of performance gaps and the role of training in addressing them, if any Identifies non-training solutions to address business needs/performance gaps, where appropriate (e.g., organization design, leadership development, change management, team dynamics) Evaluates learner readiness to tailor planning of training solutions Translates business needs into training/development needs Identifies/selects appropriate training methodologies and communicate to stakeholders (e.g., leadership, training staff, business partners), in order to drive adoption Leverages all relevant training/development approaches (e.g., learning from experience, learning from others, learning from education) Identifying and maintaining training best practices and trends
Identifies current and emerging trends in the training industry (e.g., using Corporate Leadership Council, gOEbase, ASTD, SHRM, eLearning Guild, ISPI) Maintains knowledge of current and planned technology capabilities in the business Maintains awareness of a variety of training delivery modes (Instructor-Led, Computer-Based, blended, webinar) Maintains knowledge of new/emerging learning techniques/technologies (e.g., video conferencing, video streaming, social media, mobile, gaming) Contributes ideas to influence the adoption of technology solutions that enhance training outcomes in the business Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Licensed healthcare med allied 5+ years of experience in Training / Facilitation 1+ years of supervisory experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.