**Employment Type:** Full time **Shift:** **Description:** **SUMMARY** Reporting to the Director Medical/Surgical Nursing, this position is responsible to provide leadership and supervising operations of the outpatient infusion services. This includes the coordination of primary care referrals, managing medical records, new patient scheduling and provider relations. This position will also direct and coordinate services, operations, and related activities, including developing and supervising programs for the maximum utilization of services and equipment in order to provide exceptional care and a positive patient experience. **REQUIREMENTS** 1. High School Diploma or equivalent is required, with some college preferred. 2. Five (5) years previous experience as a back-office support professional, preferably with referrals or billing in a healthcare or clinic setting is required. 3. Three (3) years leadership experience is required. 3. Previous experience with Infusion services is required. 4. Ability to effectively problem solve, plan and organize workload is required. 5. Proven track record of providing exceptional customer service is required. 6. Strong communication skills, both written and verbal are required. 7. Understanding of HIPPA and confidentiality guidelines is required. Must be able to maintain strict confidentiality at all times. Pay Range $41.82 - $62.73 **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran