As the Supervisor – Operations, you will oversee one or more departments within a warehouse operation, including receiving, picking, packing, shipping, wire cutting, light assembly, and general warehouse housekeeping. A key component of this role includes inventory control and accuracy, where you will be responsible for supervising inventory-related functions and ensuring alignment with customer requirements and company standards. You will train, coach, and counsel warehouse associates and have a minimum of 2 or more direct reports. You will work closely with leadership to develop and improve operational processes while complying with safety, audit, and company policies. This role requires a proactive, process-oriented mindset focused on continuous improvement and operational excellence. **Responsibilities:** + Coordinate employee work assignments to achieve inbound and outbound service requirements + Direct achievement of performance objectives related to productivity, quality, service, and safety + Monitor workflow, work completed, error rates and related metrics and takes corrective action + Ensure procedures are observed, implemented, and enforced + Confirm quality and inspection process is accurate and excess costs are eliminated + Ensure safe working environment and follows safety regulations + Maintain accurate time, attendance, and performance management records + Maintain positive employee relations and morale + Recommend performance management actions + Assist in developing and documenting warehouse processes + Establish and monitors performance standards for warehouse functions, including pick, pack, and ship + Process returned merchandise + Establish and monitors performance standards for equipment, assembly, housekeeping, etc. + Develop and implements training certification programs and ensures warehouse employees receive training + Oversee daily inventory control activities, including cycle counts, audits, reconciliations, and adjustments. + Develop and enforce inventory accuracy procedures and controls. + Maintain accurate records of inventory transactions and discrepancies. + Investigate inventory variances and implement corrective actions. **Qualifications:** + High School Degree or Equivalent required + Fork Lift Certification preferred + 3 years warehouse and distribution operations experience + 1 year experience leading warehouse associates + Ability to operate a forklift or have the ability to obtain a forklift certification + Strong knowledge of inventory control processes + Knowledge of electrical, construction or mechanical products + Strong communication and interpersonal skills + Strong time management skills + Basic computer skills + Attention to detail + Ability to learn and use business planning systems + Resolve problems in a timely manner under stressful situations + Comfortable working in a team environment + Ability to operate hand and power tools and equipment + Ability to anticipate and prepare for customer needs **Physical Expectations:** + Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds. + Work may require excessive bending or stooping. + Employee required to climb ladders. + Employee required to use hand tools. + Employee uses heavy machinery (e.g., forklift, etc.). \#LI-A1