**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office **Job Description** At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. **Location/Division Specific Information** Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations. **Discover Impactful Work:** Provides line-level management coordination of resources and work schedules. Oversees daily operations and assists in preparation and implementation of company policies, quality systems and training programs. Ensures that projects are completed in a timely manner so that company revenues are met, and clients are satisfied with the quality and turnaround time of work being performed. Ensures that staff continue to be developed to keep pace with department goals and growth. **A day in the Life:** + Supervises the daily activities of staff within a section or department, including interviewing, selection, hiring, professional development, performance management, and reviews and approves time records, requests for leave, and overtime. + Manages daily workflow, allocates resources, and tracks performance metrics. + Identifies and recommends process improvements and efficiency gains to optimize processes. + Monitors and ensures compliance with quality standards, investigates and resolves complex problems through root cause analysis, and implements corrective actions. + Responds to facility audit findings. + Assists management in their responsibilities. + Assists in preparation and implementation of PPD/client SOPs and company operational policies. Ensures adherence to SOPs, safety standards and company policies **Keys to Success:** **Education** Bachelor's degree or equivalent preferred. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 6+ years) or equivalent and relevant combination of education, training, & experience. **Experience** + 1+ year demonstrated leadership qualities preferred In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. **Knowledge, Skills, Abilities** + Demonstrated proficiency of good organizational skills with the ability to adapt and adjust to changing priorities and to manage multiple assignments with challenging deadlines. + Proven leadership skills + Ability to train and mentor junior staff + Demonstrated ability to be project solution driven + Good written and oral communication skills as well as presentation skills + Can independently perform root cause analysis + Technical writing skills; ability to write quality documents (SOPs, investigation forms, etc.) + Demonstrated knowledge of QA metrics of program base; ability to write and recommend changes to PPD SOPs + Project and time management skills **Physical Requirements / Work Environment** + Work is performed in an office and/or a laboratory and/or a clinical environment with exposure to electrical equipment. + Occasionally drives to site or client locations, occasionally travels within the United States. + Exposure to biological fluids with potential exposure to infectious organisms. Rare exposure to skin and lung irritants, radiation, toxic materials and hazardous waste. + Personal protective equipment required such as protective eyewear, garments and gloves. + Exposure to fluctuating and/or extreme temperatures on rare occasions. + Frequently stationary for 6-8 hours per day. + Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. + Occasional mobility required. + Occasional crouching, stooping, bending and twisting of upper body and neck. + Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. + Ability to access and use a variety of computer software developed both in-house and off-the-shelf. + Ability to communicate moderately complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. + Frequently interacts with others, relates sensitive information to diverse groups. + Ability to apply basic principles to solve conceptual issues. + Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task. + Regular and consistent attendance. **Benefits** We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.