We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Ashby Campus

Position Overview:

Supervises and provides operational leadership in planning, organizing, directing, controlling and evaluating the day to day operational functions related to the Food Production area to ensure effective and efficient delivery of services and/or achievement of business results. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures and applicable laws and regulations. Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline work flow, standardize procedures, and/or drive positive outcomes. Less than 50% of time spent on average is performing the duties of the individuals being supervised.

Job Description:

OPERATIONS:
• Supervises the day-to-day Food Production operations and resources, to ensure effective and efficient delivery of services and/or achievement of business results.
• Makes daily rounds with staff to ensure staff have appropriate tools and resources. Conducts service recovery when necessary.
• Works with employees to assure food is prepared, served and stored in a safe and sanitary manner as outlined in the department policy and procedure manual.
• Serves as a resource to team to remove barriers hindering process improvement and efficiency, provides direction for issue/problem resolution and responds timely to escalated issues.
• Develops and implements standard work, processes and workflows to ensure effective and efficient operations while soliciting feedback from staff.
• Leads continuous improvement efforts using Lean or other process improvement methods and concepts and implements recommendations.
• Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures and applicable laws and regulations.
• Ensures appropriate records are maintained for documentation and audit purposes.
• Promotes efficient and effective communications between departments and/or business teams to improve and standardize workflows.
• Identifies areas of non-compliance or vulnerability, developing, recommending and implementing corrective action plans to address or minimize risk.
• Communicates priorities and operational objectives to ensure business results are achieved.
• Keeps leadership informed of operations, and escalates complex issues requiring higher level direction.
• As necessary, responds to emergencies and/or calls from staff after regular operating hours.
• During peak periods, may perform tasks to assist team in achieving business results.
• May assume responsibilities of one-up leader role during his/her absence.


PEOPLE:
• Provides and fosters an inclusive work environment that encourages staff engagement and collaboration, establishing a culture of teamwork.
• Supervises assigned staff, makes or provides input into hiring and termination decisions, develops work schedules, and reviews and approves timekeeping records.
• Sets and maintains expectations with all direct reports and holds individuals and work teams accountable.
• Evaluates staff performance and recommends associated merit increase. Provides constructive feedback, coaching and counseling. Implements disciplinary actions and/or performance improvement plans to achieve desired performance. Works with leadership when major disciplinary action is necessary and, if appropriate, in consultation with Human Resources.
• Provides opportunities for career development, role expansion, and cross-training.
• Develops department training and orientation plans, ensuring staff meets competency requirements and participates in appropriate education and training programs.
• Conducts staff meetings for informative and educational purposes.
• Responds timely to alleged violations of policies, procedures, regulations and standards of conduct by evaluating or recommending the initiation of investigative procedures. May consult with Human Resources or Compliance to determine appropriate course of action.
• Ensures staff maintains current and appropriate professional credentials.
• Establishes a safe work environment for employees by ensuring safety-related training and equipment maintenance occur regularly and as needed


FINANCIAL MANAGEMENT:
• Assists in meeting financial targets by effectively managing and utilizing personnel and resources.
• Manages and monitors staffing to minimize labor costs.
• Monitors expenses and works with leadership to develop and implement corrective actions plans to address unfavorable variances.
• May participate in the operating and capital budgeting process.
• Monitors staff productivity, ensuring optimal use of resources and makes appropriate changes in response to fluctuations in workload.


PLANNING:
• Communicates department, affiliate, operating unit and system goals to staff, helping staff understand impact on operations and resources.
• Provides input to leadership on current and future personnel needs to meet operational demands.
• May prepare reports and/or analyses, identify operational trends and recurrent issues, and recommend and implements course of action.


EDUCATION:

HS Diploma or General Education Diploma (GED)


CERTIFICATION & LICENSURE:

SS-Serve Save Certified within 60 days

CDM- Certified Dietary Manager within 2 years 

 

TYPICAL EXPERIENCE:

5 years recent relevant experience.

 

Job Shift:

Varied

Schedule:

Full Time

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $40.19 to $50.23 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​