A Supervisor of Food and Beverage is responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (restaurants, banquets, coffee shop, room service, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

 

As a Supervisor of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (restaurants, banquets, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:

Oversee daily operations of all food and beverage outlets, ensuring service is efficient, consistent, and aligned with brand standards.

Lead and support team members by providing ongoing training, coaching, and performance feedback; create schedules that balance labor productivity with service needs.

Motivate and engage staff to deliver exceptional guest service, fostering a positive and professional work environment.

 Monitor inventory and supply levels, coordinate with vendors, and manage requisitions to prevent shortages or waste.

 Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe environment for guests and team members.

Respond to guest inquiries, feedback, and concerns promptly and professionally, turning service challenges into opportunities to build loyalty.

Collaborate with the management team to implement service enhancements, achieve financial and productivity goals, and support hotel-wide initiatives.

Assist with event setups and F&B activations as needed, ensuring banquet and outlet operations run smoothly.

Provide operational support across multiple areas of the hotel, including Taste, Banquets, Comp Breakfast/Evening Reception, and Starbucks as business levels require.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\n Hospitality - We're passionate about delivering exceptional guest experiences. \n Integrity - We do the right thing, all the time. \n Leadership - We're leaders in our industry and in our communities. \n Teamwork - We're team players in everything we do. \n Ownership - We're the owners of our actions and decisions. \n Now - We operate with a sense of urgency and discipline \n\n

In addition, we look for the demonstration of the following key attributes:

\n\n Quality \n Productivity \n Dependability \n Customer Focus \n Adaptability \nWhat will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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