*Description* Summary: Responsible for the daily operation of EMS services for the City of Danbury and other Nuvance EMS and transportation/ conveyance contractual obligations to assure the pre-hospital provider is equipped and prepared for the task of pre-hospital care activities. Responsibilities: 1. Fulfills the daily contractual obligations of EMS. 2. Completes daily vehicle & crew assignments being sure to look ahead to the next shift. 3. Supervises the EMT's/Paramedics and support staff as assigned, responsible for performance reviews, and development of staff critical responsibilities. 4. Attends to scheduling both routine and conflicts in order to maintain necessary staffing levels. 5. Assures the operational readiness of vehicles and equipment necessary to provide contract requirements. 6. Assigns equipment and ensures that it is distributed accordingly. 7. Collects assigned equipment at the end of shifts, verifying its condition and return. 8. Collects crew paperwork at the end of their shift verifying its completion. 9. Troubleshoots and remedies any equipment issues. 10. Ensures equipment and vehicles are ready for the upcoming shift. 11. Verifies daily cleaning including LIV schedule. 12. Assess call volume for next 72 hrs. to make staffing adjustment/ recommendations. 13. Assess upcoming transfers for special considerations. 14. Assist with transfers / Emergency calls. 15. Troubleshoot transfer paperwork or movement of patient issues. 16. Support crews for complex or involved ALS transfers off floor. 17. Assist crews with turnarounds in ED. 18. Monitor on-time call performance. 19. Clinical backup for ALS transfers. 20. Safe transfer, transfer authorization form, psych forms, etc. for call paperwork. 21. Call/PCR completion audit for shift. 22. Spontaneous audits for vehicle check sheets, including off-sites. 23 Off-site duty/assignments audit. 24.Vehicle& equipment to services as scheduled. 25. Notification of potential supply/inventory issues. 26. Supply room/closet checked (q shift). 27. Conducts and supervises continuing quality improvement - prepares daily & monthly reports. Evaluates call reports for protocol compliance, & documentation compliance of signatures, odometer readings,& HIPPA compliance. 28. Administers fleet maintenance program. 29. Prepares daily duty roster. 30. Covers the majority of Medic III on call shifts, including weekends (combined and shared by all Medic III staff). 31. Precepts new employees. 32. Ensure, employees adhere to pre-determined policy and procedure & meet all expectations. 33. Fulfills all compliance responsibilities related to the position. Other Information: Required: Associate's Degree. Minimum Experience: one year. The recommended renewal date. AHA PALS (or PALS-Instructor) course completion certificate that has not reached the recommended renewal date. CPR, EVOC (Emergency Vehicle Operation). Paramedic license. Desired: Bachelor's degree & supervisory experience. Working Conditions: Manual: Some manual skills/motor coord & finger dexterity Occupational: Some occupational risk Physical Effort: Very Heavy effort. May exert up to 50 lbs. force Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc. Company: WCHN Affiliates Org Unit: 624 Department: City Ambulance Exempt: No Salary Range: $33.66 - $67.05 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.