Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

\n

Job Track Description:

\n\n Requires broad technical expertise and industry knowledge.\n Accountable for functional, operational, and/or program management.\n Assists others in achieving goals.\n Manages performance appraisals and pay reviews.\n Manages training for 3 or more employees.\n Manages hiring and termination actions.\n\n

General Profile

\n\n Supervises daily tasks of complex business, technical support and production teams.\n Responsible for the success of the team.\n Works within established precedents and practices.\n Examines information to solve ongoing problems.\n Ability to perform work unsupervised.\n\n

Functional Knowledge

\n\n Has a comprehensive understanding of a range of processes, procedures, systems and concepts in own field.\n\n

Business Expertise

\n\n Understanding of how best teams integrate and work together to achieve company goals.\n\n

Impact

\n\n Impacts the quality of the tasks performed or services provided by the team.\n\n

Leadership

\n\n Provides daily supervision to team members including coaching, quality checks, and work progress.\n\n

Problem Solving

\n\n Solves problems and evaluates possible solutions using technical experience and precedents.\n\n

Interpersonal Skills

\n\n Tactfully, concisely and rationally exchanges ideas and information.\n\n

Responsibility Statements

\n\n Supervises and coaches training coordination and logistics support team in their day-to-day activities.\n Creates and updates training coordination and logistics checklists to complete classroom and logistics support activities.\n Reviews and maintains ownership of all training coordination and logistics checklists to ensure classroom delivery success.\n Point of contact for client and training participant escalations, issues, and concerns.\n Participates in employee performance reviews and improvement efforts.\n Monitors appropriate staffing.\n Participates in candidate interviews and oversees new hire training.\n Performs other duties as assigned.\n Complies with all policies and standards.\n

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

\n

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

\n

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

\n\n