Job Title:

Supervisor, Talent Acquisition

Job Description

The Supervisor, Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.

A NEW CAREER POWERED BY YOU 

  

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! 

  

As a remote Supervisor, Talent Acquisition you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. 

  

CAREER GROWTH AND PERSONAL DEVELOPMENT 

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. 

  

WHAT YOU WILL DO IN THIS ROLE   

  

As a Supervisor, Talent Acquisition working from home, you will:  

Responsible for development, implementation and administration of recruitment programsDirect the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholdersSet team goals and targets and monitor progress against recruitment department metrics.  Responsible for measuring team productivity.Lead a team responsible for the execution of initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicantsWork with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interactionPartner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidatesCoaches team in leveraging various resources -- internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidatesEnsures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS toolsMeasures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruitingPromote the Company image to candidates and external service providers
 
 

YOUR QUALIFICATIONS 

  

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Supervisor, Talent Acquisition (Remote) role include: 

2-4 years of experience as a Senior Recruiter or in a supervisory role within talent acquisition.Demonstrated experience in managing direct reports and leading a team.Proven ability to manage relationships with internal clients and stakeholders effectively.Excellent verbal and written communication skills.Strong analytical and problem-solving abilities with a focus on continuous improvement.Bachelor’s degree in human resources, Business Administration, or a related field is preferred.Proficient in Microsoft OfficeAwareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environmentAbility to foster a sense of professionalism and relationship building for self and teamAbility to handle and maintain confidential informationMust reside in the United States and have a valid U.S. address for residence 
 
 

WHAT’S IN IT FOR YOU 
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: 

The base salary range for this position is $65,000 - $77,000. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.  DailyPay enrollment option to access pay \"early,\" when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey  Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more   

REIMAGINE THE BEST VERSION OF YOU!   
 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” 

 The deadline to apply for this position is September 7th, 2025.  

Location:

USA, TN, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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