Competition #2025-355-CC Supervisor, Supportive Housing Programs (2025-355-CC) Employment Type: Permanent Full-Time, (Non)-Bargaining Unit  Work Hours: 35 hours/week Mon – Fri – 12pm-8pm Work Setting: Onsite Salary Range: $65,000 - $70,000 Application Deadline: August 4, 2025 by 11.59pm Program Overview – Supportive Housing, Community Care, 841 Queen Street East The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; PSW services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.  What You Will Do + Support the Manager with implementing the operational responsibilities of programs, services, and initiatives associated with the Supportive Housing Program. + Provide daily oversight of program staff and support with orientation of staff. + Work directly with the program participants to ensure they are meeting program expectations. + Provide support to staff regarding program issues, team building, and crises incidents through individual meetings with staff and participation in team meetings. + Support the effective utilization, training, and support of volunteers and students throughout the various programming activities. + Support the Manager with the planning and implementation of staff development. + Support the promotion/awareness building of the programs and its services to the immediate and broader community. + Support in building and maintaining internal and external partnerships and collaborative activities. + Support in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming. + Support staff with the development and execution of Coordinated Care Plans and Case Plans. + Support in the development of common strategies to address tenancy and building issues. + Support WoodGreen Housing and Building Services with property management. + Support the Housing Unit with tenancy issues, including pest control, hoarding, arrears, inspections, notices and work orders. + Support the Manager with the implementation of program/operational protocols. + Support the Manager with the implementation of organizational policies and procedures being carried out within all programs areas and services. + Support the Manager with the implementation of data tracking systems and reporting tools and completion of reports. + Prepare statistical and program reports for the Manager as requested. + Ensure that the equity objectives and community development policies of the organization are followed within the programs. + Participate in regular supervisory sessions with the Manager. + Engage in training and education to upgrade skills as directed. + Might be exposed to second-hand smoke, behavioral & cognitive outbursts, death, dying, drug use, pest-related concerns etc. + Able to lift 40 lbs. + Carry out relevant tasks as directed by Manager, and Director  What You Bring to the Team + Bachelor’s degree in a related field. + 3+ years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors. + 3+ years of experience supervising staff, preferably in a unionized environment. What Will Set You Apart + Knowledge of RTA and occupancy agreements, and property management. + Understanding of homelessness, poverty, mental health, substance use and harm reduction philosophy. + Ability to develop effective services for individuals and communities facing these challenges. + Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations/needs. + Ability to implement program initiatives and build partnerships, with an understanding of program development. + Excellent interpersonal and communication skills, + Ability to challenge organizations, staff and tenant communities in a positive/creative way. + Knowledge of budgets and funding. + Knowledge of group facilitation and policy development skills. + Strong conflict resolution, negotiation, and crisis prevention/intervention skills. + Excellent multi-tasking, time management, writing, and editing skills. + Strong computer proficiency. WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially. This public job posting uses AI-powered tools to screen, assess, or select applicants. Powered by JazzHR