What You’ll Do:
Responsible for directing and coordinating day-to-day execution of over-the-road maintenance requirements and managing the trailer wreck and sale process. This may include process audits and improvement, complying with Sarbanes-Oxley (SOX) regulations, and managing a team to ensure timely and cost effective repairs. Business needs will determine frequency and prioritization of duties.

Trailer Wreck & Sale Process Management

Oversee the truck and trailer wreck process for all assets. Understand and implement the standards and requirements specific to each asset type. Coordinate where needed with various departments within U.S. Xpress to streamline and mitigate issues and concerns that may arise within the wreck and sale processes. Make financial decisions on assets based on declared value versus repair costs. Track and update the trailer master sale log within SharePoint. Develop a clear and concise understanding of SOX compliance as it pertains to the trailer sale process. Audit all processes associated with truck and trailer wrecks and sales and provide recommendations for improvement to upper management. Measure efficiency and effectiveness of all vendors associated with asset wrecks or sales.

Equipment Repair Coordination

Review Road Call Center (RCC) issues and work orders daily to ensure departmental policies and procedures are followed. Review data entry for consistency, accuracy and integrity. Review and approve vendor expenses. Review lease and owner-operator charges to ensure correct billing and timely closure of any open work orders. Coordinate with Fleet Operations and Asset Management Teams to improve equipment utilization. Assist with implementation of cost control measures by reporting discrepancies to upper management. Evaluate departmental policies and procedures to identify issues and areas for improvement, providing recommendations to upper management.

Supervisory Responsibilities

Oversee Road Maintenance Agents’ execution of their daily duties and responsibilities. Assist agents with day-to-day decision making. Assist upper management with personnel utilization through scheduling and staffing for sufficient coverage. Evaluate agent performance by identifying opportunities for coaching and development and addressing disciplinary issues. Perform other duties as assigned.