What Revenue Cycle Management (RCM) contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient’s account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice’s revenue cycle, from prior authorization through billing and collections.

Responsibilities

The Patient AR Supervisor is responsible for overseeing and coordinating the daily operations of the patient accounts receivable team. This role ensures timely and accurate collections of outstanding patient balances, resolution of billing issues, and adherence to compliance and organization standards. The supervisor will lead and mentor AR staff and manage the relationship between Navista and all vendors support patient billing and collections to optimize cash flow and customer service while maintaining accurate financial records.

Supervise the daily activities of the patient AR team, including worklists, account follow up, escalations, and refundsManage all third-party vendor relationships associated to patient collections, patient refunds, patient assistance, patient call center teams, and RCM billing system.Monitor and manage aging reports to ensure timely follow-up on outstanding balances.Implement strategies to reduce AR days and bad debt.Ensure accurate and timely processing of patient billing and claims submission.Collaborate with payers, patients, and internal departments to resolve billing and payment issues.Track KPIs related to patient AR performance including time of service collections and generate regular reports for senior leadership and operationsManage all front office patient payment technology, ensuring successful payment transaction and reporting capabilitiesStay up to date with payer rules, industry regulations, and compliance requirements (HIPAA, CMS, etc.).Handle escalated patient or payer disputes with professionalism and a customer-first approach.Coordinate with the coding, registration, and finance teams to prevent billing errors and denials.Train, coach, and evaluate staff to ensure high performance and productivity

Qualifications

4-8 years of experience, preferredBachelor’s degree in Business Administration, Healthcare Management, Finance, or related field (preferred).Strong knowledge of patient billing, collections, insurance guidelines, and regulatory compliance.Experience with EHR and practice management systems (e.g., Epic, Cerner, Athena, etc.).Excellent analytical, leadership, communication, and problem-solving skills.Ability to multitask in a fast-paced environment and meet deadlinesKnowledge of basic medical terminologyExperience with 3rd party vendor management

Anticipated salary range: $66,500 – $85,410 Annual USD

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 10/07/25 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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