Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Supervisor, Commercial Services

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $54,200.00 - $81,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

🏁 “Drive the Experience: Lead the Crew That Keeps Commercial Services in High Gear!”

Are you ready to shift your leadership into overdrive? As our Outside Supervisor of Commercial Services, you’ll be steering a high-performance team that delivers top-tier client experiences and keeps operations running like a finely tuned engine.

This isn’t your average desk job. You’ll be out in the field, coaching your crew, fine-tuning processes, and ensuring every client interaction is smooth, responsive, and built for speed. Think of yourself as the pit crew chief—keeping your team aligned, your clients satisfied, and the business firing on all cylinders.

Perks? You bet:

Here’s a sneak peek at the benefits you could experience as a Cox employee:

Competitive pay with opportunities for sign-on bonuses if applicable. Once you’re on board, earn referral bonuses. Amount varies based on job type.30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge.Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. 10 days of free child or senior care through your complimentary Care.com membership. Generous 401(k) retirement plans with up to 8% company match. Great coworkers who love being part of a team. Employee discounts on hundreds of items, from cars to computers to continuing education. 

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At Cox, we believe in being transparent – please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.

🔧 Your Mission:

Lead the Pack: Supervise and empower a team of Outside Client Services pros, bridging the field and home office.Tune the Engine: Champion our LDM operating model and ensure your team hits every performance checkpoint.Keep Clients in the Fast Lane: Build strong relationships with commercial clients and carrier partners, ensuring seamless communication and service delivery.Drive Results: Monitor KPIs, resolve roadblocks, and implement strategies that boost profitability and client satisfaction.Collaborate Across the Garage: Partner with Pricing, Operations, and Logistics to optimize everything from market-based pricing to carrier capacity.Safety First: Model and promote a culture of safety excellence in every interaction.

🚘 Why You’ll Love This Ride:

You’ll be at the wheel of a team that’s essential to our commercial service success.You’ll have the freedom to innovate, lead, and make a real impact.You’ll work with passionate people who care about quality, performance, and doing things right.You’ll help shape the future of how we serve our clients—one vehicle, one relationship, one win at a time.

Ready to lead from the front and keep our commercial services running at full throttle? Let’s hit the road.

QUALIFICATIONS

Minimum

High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experienceRequires strong leadership skillsExcellent communication and collaboration skills to work effectively with teams throughout organization

Preferred

Degree in related discipline strongly desiredExperience in auction industry desired

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.