Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Warehouse

Job Description

Job Summary:

Supervise daily logistics operations, focus on import/export, warehouse management, and 3PL coordination.

Key Responsibilities:

Import/Export Activities:

Supervise compliance with import/export regulations, tariffs, and trade documentation (e.g., invoices, bills of lading, certificates of origin) to ensure adherence to legal requirements.Collaborate with suppliers and customers to supervise shipments, resolve issues, and ensure alignment on timelines and expectations.

Warehouse Management:

Supervise warehouse operations to ensure the safe, efficient, and accurate receipt, storage, and dispatch of goods.Ensure compliance with safety regulations and maintain proper storage conditions for all goods, including temperature-sensitive items.Implement and make sure standard methodologies in warehouse layout, product placement, and inventory systems to optimize storage capacity and minimize stock discrepancies.Supervise warehouse staff and ensure they are properly trained in safety, inventory control, and quality assurance standards.

3PL Management:

Liaise with 3PL providers to ensure high-quality logistics services are delivered in line with performance expectations and contractual agreements.Monitor and assess 3PL performance by tracking critical metrics like timely delivery, cost efficiency, and service levels.Resolve any issues or challenges related to 3PL partners, such as delays, inaccuracies, or inefficiencies, and work to implement corrective actions.

Process Improvement:

Identify, assess, and lead process improvements across the logistics operations, focusing on reducing costs, improving cycle times, and enhancing operational efficiency.Implement lean principles and tools (e.g., Kaizen) to identify waste and optimize logistics processes.Apply data and analytics to identify trends, issues, and opportunities for improvement in logistics operations.Establish and put into action standard operating procedures (SOPs) across the logistics function to ensure consistency and quality.

Cross-functional Collaboration:

Facilitate communication and collaboration across different departments, such as sales, procurement, finance, and customer service, to align logistics activities with broader business goals.Lead regular cross-functional meetings to review logistics performance, resolve issues, and ensure the timely delivery of goods.Develop strong connections with internal collaborators, like warehouse teams, to align on operational objectives and address obstacles.

Communication and Organisational Change:

Maintain open and clear communication across all logistics teams, providing timely updates on project statuses, potential challenges, and achievements.Adopt and lead change by encouraging adaptability in the team and ensuring smooth transitions during process, technology, or policy changes.Provide training and guidance to team members on new technologies, tools, and procedures, fostering a culture of continuous learning.

Team Management and Leadership:

Handle, supervise, and mentor logistics staff, ensuring they are adequately trained, motivated, and empowered to perform their roles effectively.Conduct regular performance reviews and provide feedback, coaching, and development opportunities for team members.Promote a culture of accountability, safety, and continuous improvement within the logistics team.Develop a positive work environment, encouraging collaboration, respect, and team spirit to achieve world-class logistics standards!