Job Description

 

Supervises staff to perfom daily work functions and activities in support of service and solution delivery for technology operations.  

Job Responsibility

 

Promotes Infrastructure Services and Management department goals by motivating and training capable team members with the technology operations team. Leads the activities of team members by communicating and providing guidance toward achieving department objectives. Supervises team members and daily activities in support of technology service and solution delivery for technology operations team. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related, are not essential functions.

Job Qualification

 

Bachelor's Degree required, or equivalent combination of education and related experience. 4-6 years of relevant experience and 0-2 years of leadership / management experience, required.

Preferred Skills:

ITIL knowledge Technical Background including but not limited to: Working Cisco and Server knowledge 3 years in SIMILAR capacity with Technical Operational background (major incident and situation and management) Excellent verbal and written communication skills Proficient at Public Speaking and creating Presentations Proficient at generating Excel reports, documentation and writing SOPs Multitasking and delegation in a high volume/priority environment Open to working Tuesday - Saturday Note: this will be the Dayshift

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).