The **Supervision Associate** is a pivotal role within our updated supervision structure, dedicated primarily to supporting the supervision of financial advisors at Manulife Wealth. This position focuses on essential non-licensed tasks that help maintain regulatory compliance and support the Tier 1 Supervision Team. Reporting directly to the National Director of Advisor Supervision, the Supervision Associate is instrumental in ensuring that advisors adhere to regulatory requirements, thereby protecting the interests of both the firm and its clients. **Position Responsibilities:** Advisor Supervision & Branch Reviews + Outside activity review for Supervision Manager approvals + Shared premise review sent for secondary approval by Supervision Manager + Relocation template approvals + Associate advisor delegation letters + Tracking and reporting for involvement in Hypercare (Top Advisor Support) + Track and manage high-level audit responses + Plan, track and prepare for Advisor Supervision Manager Branch Visits Account Reviews + Multiple non-material account reviews, including: + Update to non-material client updates + Name and address updates, including hold-mail requests + Non-qualified security + Donations + Manual account pre-reviews + Banking and systematic event approvals + Transfer approvals + Referral reviews and approvals + Daily trade reviews + Concentration review + POS failure inquiries Additional Accountabilities + Prepare disciplinary memos for distribution by Supervision Managers + Service complaints reporting + Draft job aids and policy/process documents, including Wealth Guide articles + Edit/update various compliance courses + Develop presentations for various events and advisor calls/communication + Compliance courses + AML training + Proofpoint completions and remediation actions + Other responsibilities as advisors join or depart the firm **Qualifications and Skills:** + Professional background in the financial services industry preferably with a CIRO Dealer + Knowledge of the FCC System is an asset + Knowledge of Portfolio Aid 360 is an asset + Organizational and prioritization skills to be able to work in a multitasking environment + A capacity to engage constructively and respectfully with individuals at all levels of the organization, and an ability to achieve high-quality outcomes + Highly detailed oriented + Can manage the balance between servicing and supporting advisors while ensuring we follow supervision requirements + Strong analytical and problem-solving skills and sound professional judgment + Ability to manage ambiguity **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido