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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Certainly. I'll combine the previous version with the new technology innovation section to create a comprehensive job description for the REMS Hub Lead position. Here's the complete JD:

Title: Sub Regional Hub Lead, Europe

Real Estate Management Services - DEU

Position Overview:

The SSub Regional Hub Lead, Europe is a pivotal executive role within our global Real Estate Management Services division. This position demands a visionary leader capable of orchestrating complex Facilities Management (FM) operations across a diverse portfolio of countries, each with unique cultural, regulatory, and market dynamics. The ideal candidate will synthesize strategic insight, operational excellence, and transformative leadership to drive sustainable growth, optimize client value proposition, and spearhead innovative FM solutions in an ever-evolving global landscape.

Core Accountabilities:

Strategic Leadership and Business Development:

Architect and execute a multi-faceted, long-term strategic plan for the regional hub, aligning with global corporate objectives and local market nuancesIdentify and capitalize on emerging market trends, conducting thorough PESTLE analyses to inform strategic decisionsSpearhead mergers and acquisitions initiatives within the region to expand service offerings and market penetrationCultivate strategic alliances with key industry players, including technology providers, to create unique value propositionsDevelop and implement innovative go-to-market strategies, leveraging data analytics and predictive modeling

Client Portfolio Management and Value Creation:

Oversee a complex matrix of client relationships, tailoring engagement strategies for C-suite executives across various industriesImplement a proprietary client success framework, ensuring proactive value delivery and continuous improvementLead high-stakes negotiations for multi-million dollar, multi-year contracts with Fortune 500 companiesOrchestrate the development of bespoke FM solutions that address clients' evolving needs and future-proof their real estate strategiesChampion the integration of ESG principles into client solutions, driving sustainability and social responsibility initiatives

Financial Stewardship and Commercial Excellence:

Manage a sophisticated P&L structure across multiple countries, currencies, and accounting standardsDevelop and implement dynamic pricing models that account for market volatility, currency fluctuations, and long-term value creationOversee complex financial forecasting and budgeting processes, utilizing advanced modeling techniquesImplement risk mitigation strategies, including hedging against currency risks and geopolitical instabilitiesDrive operational efficiencies through strategic cost management and innovative resource allocation.

Operational Transformation and Technology Integration:

Lead the digital transformation of FM services, implementing IoT, AI, and blockchain technologies to enhance service deliveryDevelop and roll out a hub-wide Operational Excellence program, incorporating Lean Six Sigma methodologiesOversee the implementation of a next-generation Integrated Workplace Management System (IWMS) across the regional portfolioSpearhead the adoption of predictive maintenance strategies, leveraging big data analytics and machine learning algorithmsEstablish a Center of Excellence for FM innovation, fostering a culture of continuous improvement and technological advancement

Talent Management and Organizational Development:

Design and implement a comprehensive talent management strategy, including succession planning for key positions across the hubCultivate a high-performance culture through the implementation of OKRs (Objectives and Key Results) and 360-degree feedback systemsLead change management initiatives during organizational restructuring, ensuring minimal disruption to operationsDevelop and oversee mentorship programs and leadership academies to nurture the next generation of FM leadersFoster diversity, equity, and inclusion initiatives, ensuring representation across all levels of the organization

Compliance, Risk Management, and Governance:

Ensure strict adherence to a complex matrix of international, national, and local regulations across multiple jurisdictionsDevelop and maintain a robust Enterprise Risk Management (ERM) framework, including regular stress testing and scenario planningOversee the implementation of ISO standards (9001, 14001, 45001) across all hub operationsChair the regional Ethics and Compliance Committee, fostering a culture of integrity and transparencyCollaborate with legal counsel to navigate complex cross-border contractual arrangements and dispute resolutions

Technology Innovation and Digital Transformation for Clients:

Spearhead the development and implementation of cutting-edge technology solutions tailored to clients' specific needs and industry challengesLead a dedicated innovation task force to identify, evaluate, and pilot emerging technologies that can revolutionize FM practices and client operationsOrchestrate the creation of a client-centric digital ecosystem, integrating IoT, AI, machine learning, and blockchain to enhance operational efficiency and decision-makingDesign and implement smart building strategies, leveraging advanced sensors, data analytics, and automation to optimize energy consumption, space utilization, and occupant experienceDevelop predictive and prescriptive analytics models to forecast maintenance needs, optimize asset lifecycle, and enhance overall portfolio performance for clientsChampion the adoption of augmented and virtual reality technologies for remote assistance, training, and advanced visualization of FM dataCollaborate with clients' IT departments to ensure seamless integration of FM technologies with their existing systems and cybersecurity protocolsEstablish a client technology advisory board to foster co-innovation and ensure alignment with clients' long-term digital strategiesLead the development of proprietary software solutions and apps that address unique client challenges and create competitive advantagesImplement digital twin technology for complex client facilities, enabling advanced simulation and scenario planning capabilitiesDrive the adoption of sustainable technologies, including renewable energy systems, smart grids, and circular economy solutions, aligning with clients' ESG goalsOversee the creation of customized dashboards and reporting tools that provide real-time insights and actionable intelligence to client stakeholdersFacilitate knowledge transfer and technology adoption through client workshops, innovation labs, and technology showcase eventsDevelop strategic partnerships with tech startups and research institutions to maintain a pipeline of innovative solutions for clientsLead change management initiatives to ensure smooth adoption and maximize ROI of new technologies for clients

Qualifications and Experience:

Master's degree in Business Administration, Real Estate Management, or related field; Ph.D. or professional certifications (e.g., CFM, RICS) preferredMinimum 15 years of progressively responsible experience in global Facilities Management, with at least 8 years in executive leadership rolesProven track record in managing complex, multi-national FM operations with annual revenues exceeding $500 millionDemonstrated expertise in strategic planning, financial management, and organizational transformationStrong background in technology integration and digital transformation within the FM sectorExperience in managing diverse teams across multiple countries and culturesFluency in English and at least two other languages relevant to the assigned region

Key Competencies:

Visionary leadership and strategic foresightComplex problem-solving and decision-making under uncertaintyAdvanced financial acumen and commercial instinctExceptional negotiation and stakeholder management skillsCultural intelligence and geopolitical awarenessChange management and organizational transformation expertiseInnovation mindset and technological savvy

The successful candidate must demonstrate resilience, adaptability, and the ability to thrive in a VUCA (Volatile, Uncertain, Complex, Ambiguous) environment while driving transformative change across a diverse, multi-national landscape.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location:

On-site –Frankfurt am Main, DEU, Munich, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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