We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Perspectives:
 
The STAR (Student Training and Rotation) Program at SAP China offers a range of possibilities that allows you to continuously broaden your knowledge and pave the way for a successful career. This wide-ranging program of studies offers students an opportunity to develop themselves personally and professionally. Upon completion of your studies, you can consider employment in almost any area of the company. Many graduates of the program find their ideal job in the areas of development, solution support, information technology & service.
 
 
What you can expect:
 
SAP Internship contract
Business, Technical & soft-skill trainings
Additional 1:1 mentoring & coaching
Gain experience in the area of development, solution support, information technology & service
Exchange internship abroad
Opportunity to join SAP after graduation
Competitive trainee salary
Various other benefits
 
 
What is expected of you:
 
Learning position oriented expertise & business knowledge & different technologies of SAP
Participating in different projects in a rotational way
Working in international teams
Progressing & performing well at the university
Excel academically & professionally
 
 
Education/qualifications
 
We accept candidates with:
 
Bachelor/Master degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, Engineering, Science or a related discipline is required
Full-time student: who will be graduated in 2027(Is a Must)
 
Responsibilities (include but are not limited to):
 
 
Analyze and resolve customer Incidents by means of knowledge databases (SAP Notes service, solved incidents and documentation) and verification of software customizing entries and hardware parameters.
Report errors and identify possible resolution to development support
Provide consulting for customers on procedural issues and queries
Provide Mission Critical Support on weekend and evening shift as scheduled
Share knowledge within a global team
Create content for and maintain the technical knowledge databases
Create check tools and workarounds for customers’ issues
Create supportability and analysis tools for customer use
 
Skills and competencies:
 
 
An early adopter mindset and the ability to thrive in a changing environment
Strong collaboration skills and a flexible approach to working in teams
Bias toward action, initiative and a focus on business strategies
Systematic, communicative, and creative focus
Excellent customer focus & English communication skills (oral and written)
Enjoy and derive satisfaction from communicating with customers
Strong ability to capture a complete and accurate problem/symptom description of reported issues
Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions
 
Work experience:
 
 
Experience working with customers is desirable
Previous internship experience would be an asset
Relevant work experience in an IT related consulting/support/development role
 
 
#SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 435324  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Vocational  | Employment Type: Limited Part Time   | Additional Locations:  #LI-Hybrid