Description: The developing North Carolina A&T PA Program seeks a Student Support Services Specialist to play a crucial role in supporting PA students. They provide guidance, resources, and assistance to help students navigate the academic and professional aspects of their education. This includes everything from admissions and financial aid to career advising and academic support. This position supports the administration, implementation, and interpterion of university and department policies and procedures regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services. It also identifies, clarifies, and helps resolve highly visible or complex issues with substantial significance and impact that may span multiple areas. This position focuses on managing details and meeting student and faculty expectations. The Department of Physician Assistant Studies is a rapidly growing department, and this position will play a key role in facilitating growth and development. Primary Function of Organizational Unit: North Carolina A & T State University is a public land grant high research institution that is committed to teaching and learning, scholarly and creative research, and effective engagement and public service. As the largest HBCU in the nation, our enrollment is over 13,487 students and our workforce includes over 2,000 employees. North Carolina A&T State University offers over 90-degree programs at the bachelor’s, master’s, and doctoral levels through eight academic colleges. The University is one of the sixteen constituent units of the University of North Carolina ( UNC ) and is accredited by the Southern Association of Colleges and Schools ( SACS ). The strategic vision, preeminence 2023, focuses the University on interdisciplinary scholarly activities in a learner-centered environment. The John R. and Kathy R. Hairston College of Health and Human Sciences ( HCHHS ) comprises six departments and the School of Nursing. The HCHHS offers the following undergraduate degree programs, Communication Sciences and Disorders, Health Services Management, Kinesiology, Nursing, Psychology, Social Work, and Sociology. At the graduate level, HCHHS offers four graduate degree programs including the master’s in physician assistant studies ( MSPA ), Master of Social Work ( MSW ), Master of Science in Health Psychology and Ph.D. in Social Work. Three additional doctoral programs are being developed; Doctor of Nurse Practice ( DNP ), PhD in Applied Psychology, and PhD in Sociology. The HCHHS is also home to the Center of Excellence in Integrative Health Disparities and Equity Research ( CIHDER ), a hub for multidisciplinary research and community engagement efforts to alleviate health inequities. The HCHHS capitalizes on the synergistic relationships between these departments to develop advanced academic programming, enhance the mentoring of trainees, and conduct collaborative multidisciplinary research and scholastic activity. The Department of Physician Assistant Studies is a quickly growing department, and this position will play a role in preparing for accreditation and admissions and facilitating growth and development. The North Carolina A&T Physician Assistant program will help to increase accessibility to medical services for the state’s growing population while providing affordable healthcare. The program’s faculty will successfully prepare students to become competent Physician Assistants, contributing quality care to the workforce through the delivery of foundational knowledge and essential clinical skills. The Department of Physician Assistant Studies is a supportive community of committed faculty and practitioners whose goals are to introduce students to the ideas and concepts relevant to the discipline of medicine and encourage interdisciplinary learning and team-based care. Internal job number: 007702 Requirements: Bachelor’s degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Preferred: + Bachelor’s degree or three years of relevant experience, or a combination of education and relevant experience. + Highly organized, energetic, self-motivated person with experience independently resolving student service issues + Experience with wide-ranging student services and university offices, including but not limited to Financial Aid, Registrar, Housing, student health services, and student compliance. + Experience with the PeopleSoft student record system + Demonstrated experience developing and standardizing processes and innovating student services. + Experience with master’s or Graduate level student population Job Closing Date: 08/01/2025