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How to Apply

A cover letter and resume are required submissions for the hiring team to get a sense of your experience. In the cover letter, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).

For questions about this role or accommodation requests, contact [email protected].

Job Summary

The Student Services Program Specialist will manage a broad range of project management responsibilities supporting major curricular initiatives within the Smucker-Wagstaff Academic Programs Center (SWAPC). You will act as the primary liaison between students and the Office of Financial Aid, oversee the transfer credit assessment process, and coordinate engagement with senior leadership and Stamps faculty. You will report to the Stamps School Registrar with additional administrative accountability to the Associate Dean for Academic Programs.

This is a hybrid position based at our Ann Arbor campus, with a combination of on-site and remote work.

Link to full job description here.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Generous time offA retirement plan that provides two-for-one matching contributions with immediate vestingMany choices for comprehensive health insuranceLife insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expensesResponsibilities*

Project Management

Lead logistical and operational management for initiatives such as Stamps Experience Expo, Integrative Project consultations, Sophomore Reviews, and future curricular programs.Track timelines, organize resources, coordinate committees, and ensure follow-up on action items.

Program Management

Coordinate communication, scheduling, agendas, and minutes for Undergraduate Program Committee and Smucker-Wagstaff Academic Programs Center (SWAPC) meetings.Manage course proposals, InfoReady applications, and accreditation-related tasks.Provide analysis, reporting, and summary data for internal and university-wide initiatives.

Student Scholarship Management

Oversee the Administration of multiple scholarship programs, ensuring equitable distribution and alignment with donor/institutional goals.Advise students on financial concerns and liaise with the Office of Financial Aid.Recommend operational improvements, additional scholarship opportunities, and manage study abroad award processes.

Transfer Credit Evaluation Management

Oversee the transfer credit evaluation process with faculty and the Stamps registrar.Analyze policies and procedures, recommending improvements based on gap analysis and best practices.Required Qualifications*Bachelor's degree or an equivalent combination of education and experience.3+ years of experience in student services, financial aid or registrar related activities.Advanced proficiency using Google apps, Microsoft Office suite, and Adobe Acrobat.Demonstrated experience applying project management practices to plan, execute, and deliver initiatives.Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.