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Requisition 202500310ST Title Student Employee - COM Clinical Practice - Front Office Assistant - CWS Employee Class Student Employee College Work Study Position Yes Department COM Clinical Practice Division Division of Academic Affairs Hours per week 28 Hiring Rate $9.00 “CWS Only” Preferred Student Classification Nature & Purpose of Position “CWS Only” Performs receptionist duties in a medical office, executing complex clerical functions, and provides excellent customer service. Answers phone calls and routing them to the appropriate team members. Verifies Insurance. Schedules patient appointments and responding to various requests from staff and physicians. Greets patients and collecting payments. Provides necessary documents to patients upon arrival and during checkout, as well as answering any questions. Solves routine problems. Receives and distributing mail. Assembles and organizing materials. Utilize electronic health records and performing data entry. Verifies and maintaining files. Manages phone calls and walk-in customers. Runs standard reports. Manages medical inventory. Ensures patient and staff confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Experience with EHR/EMR systems (Electronic Health Record/Electronic Medical Record Systems). Performs other related duties as assigned. Other Requirements for the Position Open Date 09/01/2025 Position Number 9N9286 Contact Information

Contact Name & Title Lance Aron - Dir of Clinical Operations Contact Phone 9365253600 Contact Email wla003@shsu.edu Contact Building & Room # COM Clinic Practice Contact Fax Contact Instructions Summary EEO Statement

EEO Statement Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

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