We are seeking a detail-oriented and service-driven Student Accounts Advisor to support our School of Nursing and School of Radiology. In this role, you'll be an essential part of our education team—ensuring students and families receive excellent support regarding billing, collections, and account management.

 

Your Schedule:

Part-Time, Day Shift Monday through FridayNo weekends or holidays

 

What You’ll Do:

Provide high-quality customer service to students and families regarding student accounts, payments, billing issues, and refund requests

Prepare and distribute timely and accurate billing statements in compliance with federal, state, and VA regulations

Support financial aid and registrar functions by updating and maintaining accurate student account records

Attend orientations to inform students about account procedures and expectations

Ensure accurate posting of charges such as tuition, housing, meal plans, and insurance

Perform reconciliations, process refund vouchers, and assist with tax reporting (e.g., 1098T, 1098E, 1042)

Collaborate with various departments to streamline processes and improve account management

Participate in financial year-end close activities and audits

Engage in ongoing professional development and required training

 

What We’re Looking For:

High school diploma or equivalent required

Prior experience with accounts receivable, student billing, or financial services preferred

Proficiency in Microsoft Office (Excel, Word, Adobe PDF) required

Experience with Workday and QuickBooks a plus

Strong attention to detail, communication, and customer service skills

Ability to work independently and collaboratively in a team setting

Commitment to providing a positive, student-centered experience

 

Ready to support students in reaching their healthcare career goals? Apply today and help make a difference in the lives of tomorrow’s caregivers.