Strategy & Operations Manager (m/w/d), Earner Growth
Uber
## Your Responsibilities
As an Strategy & Operations Manager (m/w/d) based in Berlin, you'll be at the heart of our mission to rapidly expand our fleet partner network throughout Germany. This is a dynamic role where you'll combine strategic thinking with hands-on execution. You'll be using data to uncover growth opportunities, optimize processes, and make sure our partners scale efficiently while maintaining a high standard of performance.
Here are some of the key things you'll be doing day-to-day:
- **Strategic Project Execution:** Lead strategic projects to expand our fleet partner network in key German markets, from identifying opportunities to overseeing end-to-end onboarding.
- **Day-to-Day Operational Management:** Manage the day-to-day operations of fleet partner acquisition and performance, optimizing workflows and ensuring a seamless experience.
- **Data-Driven Insights & Dashboards:** Analyze data to create actionable insights on courier supply, partner performance, and market trends. You'll also be responsible for building and maintaining dashboards to inform strategic decisions.
- **Process Definition & Implementation:** Develop and rigorously implement scalable processes for fleet partner onboarding, engagement, and performance management to drive continuous improvement.
- **Partner Scaling & Optimization:** Build strong relationships with fleet partners, guiding their growth, implementing best practices, and enhancing their operational efficiency and courier performance.
- **Cross-Functional Collaboration:** Work closely with teams like Legal, Product, and Marketing to align strategies and drive market expansion and operational excellence.
## Candidate Qualifications
- A Bachelor's degree in Business, Economics, Engineering, or a related analytical field.
- At least 3 years of experience in operations, project management, business analysis, or a similar role within a fast-paced environment.
- Fluency in both written and spoken English; German is an added bonus.
- Proven analytical skills and the ability to extract insights from complex data sets.
- Strong communication and interpersonal skills, with the ability to build effective relationships with diverse stakeholders.
- A track record of managing multiple projects simultaneously and delivering results in a dynamic setting.
- **Bonus points** if you have experience in logistics, last-mile delivery, or the gig economy.
- **Bonus points** if you're proficient in SQL and have experience with data visualization tools like Tableau or Google Sheets.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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