About Clutch

We’re on a mission to reinvent how people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest buyer and seller of cars, offering a digital-first, hassle-free experience. Customers can browse thousands of cars online, have their chosen vehicle delivered right to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.

Looking to sell? We buy over $1 million worth of cars every day, providing a firm, AI-generated offer every 15 seconds—and when you sell to us, you get paid instantly, now that’s Clutch.

Recognized four years running on The Globe & Mail’s list of Canada’s Top Growing Companies—and with back-to-back spots on Deloitte’s Technology Fast 50™ and Fast 500™—we’re seeking curious, hard-working, and driven individuals to join our growing team.

Founded in 2017 and headquartered in Toronto, Clutch currently operates in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Our world-class investors include Altos Ventures, Canaan, FJ Labs, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the Role

Clutch is seeking a highly strategic and operationally exceptional Strategy & Operations Manager to serve as a  collaborator with the Head of Production. This role functions as a critical integrator across key business functions — transforming ambiguity into clarity, insight into influence, and ideas into execution.

Supporting creative strategy, data integrity, and cross-functional alignment, this individual will participate directly in leadership conversations, translate complex concepts into compelling narratives, and proactively drive execution across teams. The ideal candidate brings a blend of strategic thinking, exceptional communication skills, and the ability to navigate with discretion and empathy in fast-paced, high-stakes environments.

As a Strategy & Operations Manager, you’ll be positioned at the center of strategic execution and leadership collaboration. This is a unique opportunity to impact at the highest levels of the organization — shaping how decisions are made, and how ideas come to life.

Key Responsibilities

Operate as a thought partner to the Head of Production, providing real-time strategic input, operational support, and executional leverage. Participate in high-priority meetings, synthesizing key takeaways and driving alignment on decisions and next steps. Represent the Head of Production in follow-ups, cross-functional coordination, and stakeholder communications. Attend high-level meetings across production, logistics, Unit Acquisition (Sell to Clutch), and executive leadership. Leverage AI tools to transcribe, distill, and highlight actionable insights from discussions. Produce concise, high-impact recaps and transform outcomes into clear documentation, slides, or workstreams. Convert ideas and brainstorms into strategic, executive-level presentations. Design and structure decks that articulate vision, progress, and impact — integrating data, visuals, and messaging. Ensure all communications reflect Clutch’s brand voice, tone, and storytelling standards. Analyze internal and external data to uncover trends, identify opportunities, and inform strategy. Collaborate with logistics to incorporate workflow insights into narratives that drive clarity and alignment. Partner with STC to embed operational intelligence into sales content and value propositions. Act as a connective thread across Production, Logistics, and Sales — ensuring shared context and proactive communication. Identify blockers and misalignments early, and facilitate timely resolution through effective coordination. Champion trust, empathy, and responsiveness in all stakeholder interactions.

What We’re Looking For

Bachelor’s degree in Business, Strategy, Communications, or a related field; advanced degree preferred. 5+ years of experience in strategy, operations, consulting, or executive enablement roles. Demonstrated ability to synthesize complex information and craft clear, persuasive communications. High proficiency in slide development, business writing, and stakeholder communications. Experience using AI and productivity tools to enhance output and efficiency. Strong interpersonal skills with a proven track record of discretion, trust-building, and emotional intelligence. Comfortable operating in dynamic, ambiguous environments with minimal direction

Why You’ll Love It at Clutch

Make an Impact: Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience. Career Growth: Join a rapidly growing company with opportunities for leadership and professional development. Great Team: Work alongside talented, driven, and collaborative colleagues who are passionate about what they do. Competitive Compensation: Enjoy a strong compensation package, including salary, equity, and benefits.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.