Strategic Senior Technology Specialist
Ricoh Americas Corporation
**Position Profile: Strategic Senior Technology Specialist**
The Strategic Senior Technology Specialist is responsible for executing the core equipment and basic services strategy within assigned Strategic and Enterprise accounts, in collaboration with the Client Executive.
**Key Responsibilities**
+ Partner with the Client Executive to implement equipment and basic services strategies within assigned accounts.
+ Independently lead customer engagements and meetings, developing opportunities by leveraging subject matter experts and other resources to position, propose, and close deals.
+ Qualify opportunities efficiently and develop proposals that meet or exceed customer requirements.
+ Craft and position the Ricoh portfolio to align with customer needs.
+ Assess solution fit and affordability for the customer.
+ Lead pricing, proposal development, and contract negotiations.
+ Propose, sell, and deliver profitable core equipment and basic services.
+ Collaborate with cross-functional teams to ensure high-quality deliverables.
+ Build trust and influence with clients through effective collaboration.
+ Clearly articulate Ricoh’s industry position and value proposition.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor’s degree or equivalent experience in a related field.
+ 5–10 years of experience selling to Fortune 5000 companies.
+ Proven consultative selling skills.
**Knowledge, Skills, and Abilities**
+ Strong negotiation and sales skills.
+ Deep understanding of customer approval and internal processes.
+ Experience selling service annuities and managing change orders.
+ Demonstrated ability to build influence through collaboration.
+ Strong knowledge of core products and services.
+ Ability to independently develop and deliver compelling value propositions.
+ Excellent verbal and written communication skills.
+ Proven ability to build and maintain professional relationships.
+ Awareness of evolving market trends.
+ Technologically savvy, with knowledge of enterprise IT architectures.
+ High learning agility.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, and noise levels.
+ Work involves interpreting and applying complex information and communicating it effectively.
+ Minimal physical effort required; mostly sedentary with occasional walking, standing, bending, and light lifting (typically under 10 lbs).
+ Moderate dexterity required for tasks such as typing and handling documents.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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