**About the Role** Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries or to celebrating with a bottle of wine. The options are endless. Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities. We are looking for an outstanding individual to join our US & Canada Strategic Operations team who is passionate about designing and building creative solutions to our most complex problems. You will work closely with our Leadership Team, and drive alignment across the entire organization, including Product, Engineering, and Customer Support. In this US&C Eater Operations Manager role on our Membership vertical, you will help shape the Uber One member experience by developing our eater acquisition strategy on how to attract early lifecycle eaters to order on our app, and define what is the right time, incentive, and entry point to acquire early lifecycle eaters to trial, convert, and retain on an Uber One membership. This role will work cross-functionally with Operations (across Merchant, Marketplace, and Global Membership), Marketing, CRM, Business Development, Commercial, Legal, and Tech teams to develop and execute campaign strategies for our Eater and Member acquisition. Additionally, this role will collaborate, manage, and report on key new third-party partnerships to expand the benefits and perks that come with an Uber One membership. This role will also lead key org-wide growth priorities, such as our Student and Teens campaigns, which will be integral for driving business growth and customer acquisition. **What You'll Do** • Build: Develop our Early Lifecycle (ELC) membership acquisition strategies, with scope including new and existing Business Development partnerships with external parties, our broader Students targeting and membership-specific Uber One for Students offering, Teens acquisition, and refining the ELC membership entry points experience for First-time User Experience (FTUX) and membership Preview. Execute these strategies end-to-end to maximize Eater growth via Membership acquisition levers. • Project Manage: Proactively scope and lead multiple projects; take accountability for project outcomes, ensure delivery on project critical metrics, & keep others informed of progress • Analyze: Dig into sophisticated data, build customer targeting models, and aggregate insights to drive key business decisions and shape Tech roadmaps with cross-functional partners • Report: Define critical metrics for tracking membership acquisition performance and develop dashboards to track campaign performance; report findings to cross-functional teams and senior leadership to define long-term strategy and decision-making • Collaborate: Work cross-functionally with other Operations teams (Global, Central, and Local) as well as Marketing, CRM, Business Development, Commercial, Legal, and Tech to develop and execute membership acquisition and conversion efforts **Basic Qualifications** • 3+ years of professional work experience in a related field, such as operations, marketing analytics, strategy, or analytics • Strong SQL proficiency and Excel/Google Sheets skills • Bachelor's degree **Preferred Qualifications** • Ability to thrive in a fast-paced and cross-functional environment • Experience in problem-solving and proposing unique solutions to complex issues • Proven ability to balance multiple critical tasks and to consistently deliver against hard deadlines • Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience • Strong collaboration skills, including building deep, trust-based relationships with territory and cross-functional teams • Strong business judgment and critical thinking skills with the ability to use data to quickly develop strategies and make decisions For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits). Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A). Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.