Strategic Client Supervisor Job ID 229376 Posted 21-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Valuations/Appraisal Location(s) Albuquerque - New Mexico - United States of America, Denver - Colorado - United States of America, Phoenix - Arizona - United States of America, Portland - Oregon - United States of America, Seattle - Washington - United States of America **About The Role:** + As a CBRE Client Care Supervisor, you will oversee and coordinate the daily activities of client services personnel. + This job is part of the Client Services Job Function. They are responsible for providing daily advice and support to clients that need assistance with business products and services. **What You'll Do:** Review work product to ensure the team remains in compliance with corporate branding standards and adherence to policy. + Ensure team deliverables are complete and resources are deployed where needed. Addressed customer complaints that needed further attention and responded to intricate customer inquiries about policies and procedures. + Coordinate and provide back-up support to the team during absences, attrition, or heavy work. + overflow periods. + Ensures all departmental forms are accurate and submitted within deadline frame. + Assists management with implementation of training program for employees. Provide guidance and training to new and current team members. + Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. + May establish new techniques to ensure the team is able to meet its objectives. + Has a direct impact on the team objectives as well as the objectives of related teams. + Ensure personal and team outcomes have a positive impact on customer objectives. + Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. **What You'll Need:** To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + High School Diploma or equivalent experience with 3+ years of job-related experience. Prior shift manager or supervisory experience preferred. + In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. + Requires the ability to explain complex concepts or sensitive information. + Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Outstanding organizational skills with a master-level inquisitive approach. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **Disclaimers** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Strategic Client Supervisor position is $55,000 annually (Hourly $26.44) and the maximum salary for the Strategic Client Supervisor is $65,000 annually (Hourly $31.25). The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)