Strategic Account Manager - Beverage
WestRock
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
The Opportunity: As a Strategic Account Manager - Beverage - you will serve as the main point of contact for Smurfit Westrock’s corporate accounts and be responsible for managing and supporting the business needs of your customers. You will provide differentiated service and strategic value to corporate customers by proactively identifying customer needs, providing comprehensive integrated solutions, and bringing to bear the products, services, and cross functional expertise of Smurfit Westrock to meet and exceed your customers’ needs.
How you will impact Smurfit Westrock:
Maintain pipeline of opportunities with customers focused on comprehensive Smurfit Westrock products and solutions to support customer growth, meet customers’ business needs, and improve WestRock’s position and marginCreate customer growth strategies centered on identified opportunities to drive revenue and/or volume growth within the corporate customer baseIdentify and build relationships with new customers utilizing a differentiated sales approachBuild and foster relationships throughout the customer organization by delivering high quality products/services, sharing insights, and identifying opportunities to support the customer Anticipate and identify the customer’s needs and growth areas, bring in necessary Smurfit Westrock resources and expertise, and develop holistic solutions to deliver value to the customerLead business reviews with clients and executives to review performance and delivery of Smurfit Westrock’s value proposition Support and lead special projects and testing efforts driven by the customers or internally, coordinating with other departments to gather data, execute initiatives, and generate insights Communicate the changing needs of customers to internal leadership to ensure Smurfit Westrock solutions align with customers’ needs and industry/market trendsSupport the facilitation of negotiations and contract agreements in partnership with leadership, pricing team, and legal as necessaryOrchestrate and coordinate all work required to meet and exceed the customers’ needs by engaging Smurfit Westrock cross functional partners Act as a liaison between the customer and local plant that is running their products Continuously engage in training to build capability and knowledge
What you need to succeed:
High School diploma or G.E.DBachelor’s degree is preferredMust have at least 5 years of experience in customer service, sales, finance, accounting, or high-level administrative workMust have at least 5 years of experience managing clients in a customer-facing business or in a business leadership role Strong strategic thinking and financial analysis skill sets with an ability to develop and execute strategies and financial plans Possess effective verbal and written communication skills to build relationships, deliver engaging presentations, and convey complex data Proven track record of collaboration within cross functional teams to achieve goalsWork experience in packaging industry is preferred
What we offer:
Corporate culture based on integrity, respect, accountability, and excellence.Comprehensive training with numerous learning and development opportunities.An attractive salary reflecting skills, competencies, and potential.Benefits package includes medical, dental, vision, life insurance, 401k with match and more!A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
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