POSITION SUMMARY:
HUB International is seeking to add a Strategic Account Executive to the Campus Health Solutions team! The Strategic Account Executive will manage an assigned book of student health insurance business and own the client relationship for all assigned clients, while also supporting the development of new business. This role brings value through leadership from the point of sale, including RFP development and customized communication materials, to ensure high quality client service delivery throughout the client relationship lifecycle.
ABOUT HUB INTERNATIONAL:
HUB International is a leading full-service global insurance broker and financial services firm providing risk management, student health insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that is important for all of us!
Focus on creating a meaningful environment through employee engagement events.
The ability to be a part of a motivated, winning team with the opportunity to gain experience from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the client relationship of all assigned clients, while acting with a high degree of independent discretion, autonomy, and decision-making, with ultimate accountability for ownership of the client experience
Perform tasks related to project management for new client onboarding; service enhancements and renewals; coordination with carriers, vendors and vetting of new solutions; Client stakeholder coordination including university staff, health center administrators and carrier liaisons; Partnership and support for the Sales and Business Development team-members; and overall delivery of exceptional service to clients
Provide professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations.
Build and deliver best practices for all aspects of client management –including client and student communication, annual renewal process and associated communications, carrier management, vendor management, and technology utilization.
Expand and evolve client reporting package to enhance client data-based decision making.
Keep pulse on upcoming client needs and proactively seek solutions.
REQUIREMENTS:
Experience in the student health insurance field required OR similar responsibility and related work experience dealing directly with student health insurance services, products, or solutions
Three years of Account management experience is highly preferred
Bachelor’s degree from an accredited University is highly preferred
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
Strong math and analytical skills preferred
Some domestic travel will be required for client meetings and conferences
Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: Up to 25%Required Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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