**TIFFANY & CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT** _At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love._ _It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future._ _We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy._ **Main Responsabilites:** + **Retail Excellence** – Execute exceptional retail performance to ensure sales and service + Develop & execute an annual sales plan to deliver the store sales target whilst meeting budget + Understand & analyze the business needs, productivity and KPIs and provide business insights + Drive the daily performance animation through effective communication at store and SP level + Lead the execution of retail excellence standards + Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities + **Operational Excellence** – Execute exceptional operational performance to ensure quality and quantity of stock + Identify & elevate out of stocks and merchandising needs to drive growth through product assortment and presentation optimization + Own compliance of store operations, health and safety, maintenance and store environment + **Team leadership and planning** – Improve the business value through leading talent/ individuals/ teams and the optimization of resources + Align resources to reflect the store needs; traffic, client profile and product potential + Conduct daily and monthly team meetings to motivate and engage team + **Talent Management** – Acquisition, retention, development and engagement of teams and individuals + Recruit and develop talent pipeline and build succession plans + Build and develop best in class client centric teams, assess team capabilities & build robust development plans + Address and action performance management issues in a timely manner through consistent feedback + **Client Experience** – Elevate in store experience consistently delivering memorable moments + Identify and activate new client sources (third party / mall partnerships), with a focus on HNWC + Coach and monitor team cultivation practices with CRM + Execute events in partnership with PR & gain business alignment with a commercial goal + **Client Development** – Deepen the relationship with our customers to drive lifetime loyalty and spend + Ensure highest levels of in-store luxury experience at all times + Manage customers issues / complaints **Required Qualifications:** + A minimum of 5-10 years of sales management experience within retail or luxury retail or relevant customer related experience + Proven track record in people management, coaching, customer development, sales generation and achievement of sales results + Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.) + Willingness to work non-traditional business hours including evenings, weekends and holidays + Superior communication skills, both verbal and written, as well as interpersonal skills using positive leadership models + Proven ability to work in a fast-paced, changing environment + Ability to present business strategy to audiences utilizing current technology with strong professional presentation skills + Through professional presence and behaviors, ability to inspire trust, integrity, influence client and staff members + Must have authorization to work in the country where the position is based + Turkish and English speaking abilities are mandatory, a third language is an appreciated plus. an appreciated plus. **Preferred Qualifications:** + A college/university degree. + Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. LI-SM1 **Job Identification** : 61830 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Minimum 10 Years Equal Opportunity Employer