About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Title: Store Infra Support Manager
Location: Amsterdam, Netherlands
Facilitate and support the Agile development process within a cross-functional team. Help the team adopt Agile principles and practices, improve team dynamics, and ensure the successful delivery of high-quality software products. Responsibilities include coaching team members, removing obstacles, and fostering an Agile mindset.
Key Responsibilities are:
1. Agile Facilitation:
- Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives).
- Promote Agile principles and practices among team members.
2. Coaching and Mentorship:
- Coach team members and stakeholders in Agile methodologies.
- Mentorteam members to foster a culture of continuous improvement.
3. Collaboration:
- Work closely with Product Owners to manage the product backlog.
- Collaborate with cross-functional teams to ensure alignment and efficiency in delivery.
4. Impediment Removal:
- Identify and remove barriers that hinder the team’s progress.
- Act as a point of contact for conflict resolution within the team.
5. Continuous Improvement:
- Drive a culture of continuous improvement through workshops and training.
- Collect and analyze metrics to measure team performance and identify areas for improvement.
6. Stakeholder Engagement:
- Engage with stakeholders to ensure clear communication and alignment on objectives.
- Report on team progress and challenges to upper management.
7. Documentation and Reporting:
- Maintain documentation related to the Scrum process and deliverables.
- Provide regular updates on project status, risks, and issues to relevant stakeholders.
Qualifications:
Education: Bachelor’s degree
Change readiness assessment, Stakeholder management, Risk mitigation strategies, Process improvement implementation, Change Advisory Board
leadership, Installation coordination, Vendor management, Schedule optimization, Cross-functional team leadership, Critical request prioritization, Supply chain analytics, Data analysis, Tableau reporting, Financial risk assessment, Performance metrics tracking, Microsoft Office Suite, Tableau, Logistics systems, Project management tools, Process documentation, Stakeholder communication, Team coordination, Problem-solving, Risk assessment, Process optimization
Experience:
Minimum 0 years' experience in project/change management
Certifications:
Certified Scrum Master (CSM) or similar Agile certification is preferred.
Skills:
Strong understanding of Agile methodologies (Scrum, Kanban, etc.).
Excellent facilitation, coaching, and mentoring skills.
Ability to effectively communicate and collaborate with team members and stakeholders.
Proficiency in using Agile project management tools (e.g., Jira, Trello).
Strong problem-solving and conflict-resolution skills.
Key Competencies:
Leadership
Communication
Adaptability
Strategic Thinking
Process Improvement
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”