Join ERIKS UK&I OnSite Division… Powering Industry from the Inside Out… 

At ERIKS UK&I, our OnSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly. 

We’re not engineers on the tools, we’re trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers' operations! 

If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you’ll find your place with us, because we believe diverse perspectives help us build better solutions, together. 

Job Location: Carlisle

About the Role: 

The Stock & Replenishment Supervisor plays a key role in supporting the efficient running of the OnSite. Reporting to the Customer Operations Manager, this role bridges operational execution and leadership by managing day-to-day tasks while also stepping up to cover for the Customer Operations Manager during their absence.  

Act as the primary point of contact in the absence of the Customer Operations Manager, including attending engineering meetings with the customer 

Support in resolving escalated issues and ensure satisfactory outcomes for both the customer and ERIKS 

Oversee and perform stock ordering, quality stock cycle counts, and discrepancy investigations 

Supervise housekeeping of office and stores areas, maintaining compliance with ERIKS standards 

Maintain an accurate and up to date orderbook, ensuring timely order placement and delivery 

Understand and support the delivery of the contractual KPIs 

Maintain accurate records of transactions and inventory movements in relevant systems 

Ensure timely and clear responses to customer and supplier enquiries 

Supporting the Customer Operations Manager in sourcing activities 

Identify and drive Value Add opportunities 

Negotiate prices and delivery terms with suppliers to ensure cost efficiency and adherence to timelines 

Build and maintain relationships with suppliers and the customer's engineering and procurement teams 

Conduct weekly HSEQ checks and ensure compliance with health and safety guidelines 

Identify, report, and act on hazards, taking immediate corrective actions when necessary 

Working Hours: 

Mon - Fri:  8.30am - 17.00pm

Total Hours: 40 

Breaks: 30 mins 

Key Skills, Experience & Requirements: 

Proven experience in a customer-facing operational or administrative role 

Experience in the MRO, engineering, or supply chain sectors is desirable but not essential 

Familiarity with inventory management systems and processes 

Basic understanding of procurement and supply chain principles 

Competence in using Microsoft Office Suite, particularly Excel, and ERP systems 

Understanding of health and safety requirements 

Supervisory/ Team Leader Experience is advantageous   

Relationship building  

Problem solving  

What’s in it for you? 

Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work: 

Time Off That Works for You 

25 days’ annual leave + bank holidays 

Option to buy up to 5 extra days 

1 paid wellbeing day per year 

Health & Wellbeing  

Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support  

Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy  

Medical second opinions, lifestyle coaching, and wellness discounts  

Security & Support 

Company sick pay from day one 

Contributory pension scheme 

Group income protection (after qualifying period) 

Life assurance 

Extra Perks 

Cycle to Work scheme 

Enhanced Maternity, Paternity & Adoption leave 

Fertility leave and support 

Who are we? 

We’re ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.  

With 170 sites across the UK and Ireland, you’re never far from a supportive, inclusive team. From shop floors through to strategic roles, your skills make a difference wherever you are. 

We’re proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward. 

We’re building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren’t just words, they’re central to who we are and how we grow. If you're looking for purpose, opportunity, and a place to belong, you’ll find it here. 

So… what are you waiting for? 

Let’s build something remarkable together. 

ERIKS is an Equal Opportunities Employer.