Station Operations Assistant 
Location: Edinburgh Bus Station
Shift Pattern: 7 days on, 3 off. Then 7 days on 4 off. Woking on rotation between 06.15-14.45 or 14.15-22.40
Rate of pay: £14.02 - £22.51 per hour (dependent on shift type)​
Duration: Ongoing temporary
You must be fully flexible to work Monday to Sunday.

Are you a people person with excellent communication skills?

Pertemps are proud to be working alongside one of Edinburgh’s largest employers to recruit Station Operations Assistants for the busy Edinburgh Bus Station. This is a front-line, customer-focused role at the heart of the city’s transport network.

If you thrive in a fast-paced environment, enjoy helping people, and can think on your feet, this could be your next career step.

What you'll be doing:Being the first point of contact for passengers – providing clear, friendly, and accurate travel informationOffering assistance to passengers with queries, directions, and travel adviceMaintaining a welcoming, safe, and clean station environment for all visitorsManaging the smooth flow of buses and passengers through the stationSupporting the improvement of station services and facilities through excellent customer engagementManaging live traffic movements within the bus station to maintain safety and efficiencyCoordinating bus arrivals and departures in line with schedulesWhat we're looking for:Strong customer service skills and a positive, approachable mannerConfidence in speaking with the public and providing information under pressureThe ability to work as part of a team and build rapport with colleagues and external partnersProblem-solving skills and the ability to remain calm in busy situationsGood IT literacy and attention to detailA flexible approach to working hours, including early mornings, late evenings, and weekendsWhy join us?Full training provided – including opportunities for First Aid certificationCompetitive pay rates with enhanced unsociable and weekend ratesUp to 33 days holiday per yearOvertime opportunities availableA role where every day is different – you’ll meet new people, solve challenges, and help keep Edinburgh movingPay Rates:Weekday Standard - £14.02Weekday unsociable (Monday - Friday 6am-7am, 9pm - 12am) - £17.93Weekend standard (Sat&Sun, 7am-9pm) - £17.03Weekend unsociable (Sat&Sun 6am-7am, 9pm-12am) - £22.51
If you’re motivated, reliable, and passionate about delivering great service, apply today and help shape the experience for thousands of passengers travelling through Edinburgh Bus Station.