Posted Date

13 Aug 2025

Function/Business Area

Customer Service

Location

Shimla

Job Responsibilities

1. He/She will be responsible for handling end to end customer life
cycle of enterprise COCP customers for the region
2. He/she will work on improving the overall customer relationship,
delivering support and customer service

Education Requirement

MBA/Post-graduate/Graduate

Experience Requirement

Minimum 6 Years - Maximum 10 Years

Skills & Competencies

1. On boarding
2. Complaint management
3. NPS
4. Revenue
5. Churn Management

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