**Working Title: Common Interest Communities (CIC) Ombudsperson** **Job Class: State Program Administrator Principal** **Agency: Commerce Department** + **Job ID** : 87580 + **Location** : St. Paul + **Telework Eligible** : Yes (up to 50% of the time) + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 07/23/2025 + **Closing Date** : 08/12/2025 + **Hiring Agency/Seniority Unit** : Commerce Dept / Commerce-MAPE + **Division/Unit** : Enforcement + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : Yes (up to 10%) + **Salary Range:** $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually + **Classified Status** : Unclassified + **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE + **FLSA Status** : Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. **Hybrid work schedule available, up to 50% telework depending on business needs. Telework can be outside of the state of Minnesota if the candidate lives in a state bordering Minnesota and lives 50 miles or less from the primary work location. Primary work location will be the Golden Rule Building in St Paul.** _Internal candidates should contact the Human Resources Representative listed on the job posting with questions._ The primary activity of this position will be engaging in informal mediation and dispute resolution services for matters between homeowners and homeowner associations. The position will also involve: + Working with our Communications Division to create and maintain a webpage to assist homeowners and associations with understanding the rights each possess under Chapter 515B and governing association documents. + Creating plain language explanations of common provisions in governing documents of a Common Interest Community (CIC). + Providing reports and recommendations to legislative committees. _Per Minn. Stat. § 45.0137. the ombudsperson may not be a unit owner, be employed by a business entity that provides management or consulting services to an association or otherwise be affiliated with an association or management company of Common Interest Communities._ **Minimum Qualifications** Three (3) years of experience performing analysis, exercising judgement, and relying on knowledge in: + Mediation or dispute resolution experience; and + Reading and interpreting complex documents. _A Bachelor's degree in Business Administration, English or related field is equivalent to one (1) year of experience._ Applicants who meet the above experience will be further evaluated based on the following: + One (1) year of experience in matters involving real estate. + Strong communication skills, both written and verbal, to prepare professional reports and convey information clearly to diverse audiences. + Demonstrated ability to manage time effectively and follow through on assignments with minimal supervision. **Preferred Qualifications** + Certification related to mediation or dispute resolution. + Prior experience with Common Interest Communities. + Juris Doctor degree. **Physical Requirements** Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer. **Additional Requirements** Job offer is contingent upon passing reference checks to verify job-related credentials, a criminal background check and drivers' license check prior to appointment. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.