**Working Title** : **Records Division Team Lead** **Job Class: State Program Administrator** **Agency: MN State Retirement System** + **Job ID:** 86965 + **Location:** St. Paul + **Telework Eligible** : Yes, 2-3 days per week + **Full/Part Time** : Full-Time + **Regular/Temporary:** Regular + **Who May Apply:** Open to all qualified job seekers + **Date Posted:** 07/24/2025 + **Closing Date:** 08/01/2025 + **Hiring Agency/Seniority Unit:** MN State Retirement System-MAPE + **Division/Unit:** MN State Retirement System / Records Division + **Work Shift/Work Hours:** Day Shift + **Days of Work:** Monday - Friday + **Travel Required** : No + **Salary Range:** $23.63 - $34.18 / hourly; $49,339 - $71,367 / annually + **Classified Status:** Classified + **Bargaining Unit/Union:** 214 - MN Association of Professional Employees/MAPE + **FLSA Status:** Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) **:** Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. In this role you will play a critical role in the Records Division to process death reports for all MSRS administered Plans, process annual disability reviews, audit 'transfer to survivor' transactions, and provide back up to monthly annuity processing. This position also provides work leadership to the Records Division team, including prioritizing tasks, problem resolution and allocation of work. Job duties include but are not limited to: + Coordinate all annuitant, active participant, MNDCP, SRHC and HCSP death information. + Perform annual disability medical reviews for over 700 MSRS disabilitants. + Provide leadership and work direction with respect to workflow, accomplishing tasks and facilitation of learning. **Minimum Qualifications** **Please ensure your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.** A minimum of two (2) years’ experience* reviewing benefit claims or experience providing complex administrative support duties. *An Associates degree in Business Administration, Communications, or other closely related field as determined by the agency may substitute six (6) months of experience; A Bachelors degree in Business Administration, Communications, or related field may substitute for one (1) year of experience. **Experience must demonstrate the following:** + Knowledge of best practices in customer service for addressing applicant inquiries and issues. + Ability to understand and explain complex regulations and requirements to applicants. + Ability to update information in digital systems accurately and in a timely manner. + Strong basic math skills, including addition, subtraction, multiplication, division, and application of percentages. + Highly organized to manage competing priorities and multiple deadlines. **Preferred qualifications** + Knowledge of standard operating procedures for reviewing and processing claims. + Knowledge of data protection laws (e.g., HIPAA) and the handling of sensitive applicant information. + Ability to handle sensitive and confidential material with discretion. + Ability to handle frequent interruptions and be flexible in responding to changes in work assignments. **Additional Requirements** It is the policy of the Minnesota State Retirement System that all employees submit to a background investigation prior to employment. The background check may consist of the following components: + SEMA4 Records Check (applies to current and past State employees only) + Criminal History Check + Employment Reference Check + Social Security and Address Verification + Education Verification + Driver's License Check SEMA4 Records Check (applies to current and past State employees only) The Minnesota State Retirement System will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.